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thread690-1782228 Is it possible to setup RSP on a session manager? If so how? thank You Terry in Telcom

In raw call records I don’t see any KB or KJ records. Do I have to enable something on every extension in order for it to output internal calls to SMDR or is that a global setting and where do I find it? I have included a sample of the CDR I am sending to a buffer box and the way it comes out...

I wasn't quite sure where to post this, there isn't a Centrex forum. I searched but did not find anything close to this question with Centrex. In the SMDR I am not seeing any inbound calls. We have made test calls and nothing. I connected to a Scannex buffer box and tried again using Live Record...

We are trying to configure TCPIP SMDR output. We had to use port 8000. When using telnet from server we are pushing to it can see it. However we are unable to collect. Someone told me if you have IP issues configuring SMDR output you might have to reboot the IP Office. Is this true? I can't find...

Hello Ever since we started using the DBA Tool Kit I get some IO errors out of the pbx. It says Data Collection Equipment has disconnected from the network. Then I will get one that says Data Collection Equipment has reconnected to the network. I don't get very many a few times a day is all. We...

I am getting an E at the end of digits dialed for some international calls. I have found same phone number without the E. Does anyone know what this is? Our Call Accounting System does not seem to like it. Thank You, tli

I don't know much about scripting. I am trying to sort a text file from the last couple of digits of each line. I have gotten a sort to work (kinda) I ahve included the script I have been working with. And at the bottom a small sample of data. Now this sorts my file, but how would I go to the...

I am trying to come up with a query that will delete the right most digit from a talble sdn and field trans. For example My trans = 1847706* I would like to delete the * so my result would be 1847706. The amount of digits fluctuates so some translated digits may consist of 7 digits other may...

I am not sure I should be posting this here or in setup and admin. We have a program that uses sql authentication. If we add a new user we can have sql add it in sql under security and logins. Here is the problem, if we backup and then restore to a different sql server, all our users are there...

Ver 4.5 I have some rollover ext that send cdr with the rollover instead of the PrimeDN. How do I make it quit doing that. It is not on all phones, and it is NOT version 5 which has that option. Thanks Terry

Does anyone have the record layout for an Elite 192? Thank You, Terry

I am trying to send the results of a query to a file. My problem is one of the fields is long which means it oould have up to 2 gig worth of data. I tried this below but I am still not sure i am getting everything out. What I would like to do is run a query that will show the number of...

Howdy We have an ext in the computer room, when that ext rings we have group pickup enabled. If anyone else picks up the smdr still shows an incoming call to that ext in the computer room. is there anyway to configure the SMDR or phones to show that it was an incoming call to that ext but a...

Does anyone have some sample SMDR that you could give me for any of the following PBX's? Futitsu Omni Futitsu 9600 Iwatsu Adix Siemens 9200 Executone Intertel Axxess Toshiba Perception Thank You, Terry

When I start the vpn client it sits there about 10 seconds and closes. It does not create any log files. I have seen this kind of post on Google but no one had answers there. Any ideas? We have two people that can use it from home but we can not seem to get it to work here in the office. We have...

I have been working with a site where they installed a Hipath4000. Out of the buffer box (Omnitronix DL-150) I am getting data like what I have pasted below. At one point I was getting maintenance data but the tech said he fixed that. Yesterday I saw line busy message. We are getting blank...

Can a Hipath 4000 emulate any other type of SMDR? The system we out put call records to is old and can not handle Hi-Path data. We can upgrade but I would rather emulate something like the old 9006 or something. Thank You, Terry

We just started using pcanywhere version 11.x. When I try and create a new host the only options are spx,netbios and tcp/ip. Nothing about my modem. The modem is installed and windows sees it fine. Any ideas? Thanks Tiver43809

I have been instructed to get some data out of some old files from 1996. I finally was able to get them exported. (they were in some kind of zip format) does any know what I need to view RPTZ5136.ACD RPTZ5136.ACX RPTZ5136.MGD RPTZ5136.MGX RPTZ5136.TRD RPTZ5136.TRX Files? I can open them in...

We are going to start using account codes. What do I need to do to let the user key them in so we can send them out thru smdr? Thank You, Tiver