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We moved a customer to Powered by and use a SPA112 for paging and a bell ringer via SIP. The issue we are having is with the bell ringer and the ring time. Its an older buzzer actually. Is AC powered and loud. The buzzer used to ring for the standard ring cycle when on the old system, now on the...

Having an issue on one of our Asterisk systems with calling a device, a Cisco SPA112 ATA. Call comes in, sometimes it rings the device a couple times, stops then rings the device again. Othertimes, it doesn't even ring the device. Both occasions the caller hears ringing. The device connected to...

Having an issue today that could very well be a firewall issue. Right now, we are getting no audio from VMPro. Both on auto attendant greetings and on voicemail greetings. The only recent change was to install a different firewall, however, it was working right after that change last night, it...

I am getting an Authentication Error when trying to login some 9608G IP phones to a Server Edition server. 10.1 Below is the monitor trace from the specific extension. 11:34:48 1482913mS H323Evt: Recv GRQ from 10.60.1.62:49302 11:34:48 1482913mS H323Evt...

Hey Guys, I am having an issue with our 6509. We have a WS-X6704-10GE card in there that is not powering up. Looking for some direction on where to look. I did see %C6KPWR-SP-4-UNSUPPORTED: unsupported module in slot 9, power not allowed: Unsupported baseboard/earl combination. showing in the...

I am having an issue with right now just 1 user and the caller ID on mobile twinning. For all other users, IP Office passes the caller id, but for one specific user, it uses his extension number. SIP Invites are below. This is Server Edition Select, 10.1 with an IP500v2 as a media gateway for...

I am stumped. We have a server edition 10.1. Uploaded some custom wav files to the server using file manager (server not even responding on SSH to use WinSCP). Moved those files to /opt/vmpro/Wavs/CustomPrompts I selected them in the client for the menu, and saved it. The problem is the greeting...

I have a new customer that currently has Basic Edition R9 and has purchased an Essential edition license. The question here is they currently have 2 digit extension numbers in Muppet Mode, can we keep those same 2 digit extension numbers in Essential? I have only designed them with a minimum of...

I have an issue with a router, a 7206VXR, with telnet logins. Every so often, I get a connection refused when trying to login via telnet. It is quite random and nothing in the syslogs related to the issue. I would show config and ios version, but I am currently unable to login. I can update...

I have an issue on our IPO. Release is 9.0.829 with VM Pro on a Windows Server, 2008 R2. The issue is VM answer, when someone calls my line, it just rings and rings, usually the caller gives up and hangs up. If I am on the line, (I have 3 CA's, one is reserved) the second CA just rings forever...

Trying to fix an issue. I have an IP Office that is being put back into service from using a hosted voip provider. Everytime I select the PRI line I get the below error in Manager. The version is 9.0.829. Application does not support just-in-time (JIT) debugging. See the end of this message...

Need a bit of advise on some configuration. Attached is a basic layout of the network. We have 2 remote sites that we are trying to connect back to our core network. We run EIGRP in the core (probably not effectivley either) and BGP to the internet edge. In the core, we talk BGP to Zayo and...

What am I missing on this. The relevant config is below as well as some SIP logs. It doesn't look like it's even trying to hit the SBC/ITSP gateway. dial-peer voice 100 voip description Incoming dialpeer and 1+10 digits to SBC translation-profile incoming in_rmv_plus1 destination-pattern...

I am trying to get NAT working on a router that is running bgp. We are trying to nat against our publicly announced space vs one of the peers/providers ip address. I've tried using a loopback interface and a sub-interface, neither worked. This is on a 7206VXR with an NPE-G1.

I'd like to see if this is possible. We have a need to route some public IP's over a tunnel to a cisco ubr7246vxr from a 7206vxr. Basically, routing a /24 to be handed out to users over the tunnel. If it is possible, I may not have the config done correctly, since it was not working for me. Any...

I have a customer that has an IP Office 500v2 with 8.1 Essential Edition. They have 3 analog lines and want to be able to initiate a call forward of their main line remotely. Basically, if they get a heavy snow, they want to be able to call forward the main line to someones cell phone or home...

I have a customer/user complaining that they are hearing themselves through the headset when they are on a call with the 9641G. They use a Plantronics CS510 wireless headset and had no issues when using it with a 5610 phone. They have actually switched back to the 5610 because of this. I have...

We have a customer with an SL1100 with 20 IP Extensions and 3 Lines. We have it setup right now that 3 extensions have the lines ring on them (all have access to the lines), what they want is for two other people, they want a button on each of those 2 phones that they can activate the ringing or...

We are doing some outbound routing based on number dialed, and I can't remember, does the ARS route on most specific route? So if we have a route that is 1317N; and one that is N; and some one dials 13175365590 it will route out the 1317N; route? I just can't remember.

We just started using MS CRM Online. We currently receive leads from sources like Buyerzone and Vendorseek via email. Currently just receive the lead via email and we have to manually enter the data. I know they offer integration to CRM systems, just trying to get some help to do it. One says...