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  • Users: shelton2
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  1. shelton2

    SCH1516 errors when attempting to add agt key

    I have added new type 2616 acd phones to an existing acd call queue. When I attempt to add the acd agent keys to the supervisor phone I get a sch1516 error. Any ideas?
  2. shelton2

    CallPilot Reporter Installation

    I have installed cp manager 4.0 and reporter on a stand alone web server(2003 running IIS 6.0). I get the following error when trying to install the callPilot Reporter. It asks for the ODBC configuration for the Adaptive server Anywhere when it is configuring the cprptic.dll. Tabs range from...
  3. shelton2

    Internal Calls fail to call PRI/ISDN route

    At this time it appears that all internal calls that originate internally and are dialing x7799 receive dialtone, dial one more digit (any number) and the call is completed to the PRI/ISDN route. All external calls via the PSTN or across a tie route to x7799 appear to be working just fine...
  4. shelton2

    Removing remote equipment shelf from an 81-C

    I need to know the process for removing a remote equipment shelf from an 81-C. Currently it is listed as SUPC 92 in the prt ld 22 cequ routine.

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