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I currently have a Packet8 (like Vonage) voip adapter plugged into my analog port on an IPO403 3.1(56). The quality of the connection on both sides is great but often I am having an echo on the IP Office side on calls over this connection. At first I thought it was my IP Phones but it happens...

I am trying to use an attendant for checking several mail boxes. On the Specific tab the help says that if the name of a mailbox is entered in the target field than that is the box otherwise a ? will allow the box to be selected. I have tried several different names but all go the "Welcome to...

I purchased LKA10 headsets to go with the 6416D+M phones and use the headset port without a lifter. However I only get them to pickup but I cannot get it to dial or pickup the DTMF tones. I can answer a call but cannot make a call. I press talk and hear the dial tone but then none of the...

I am setting up an SOE to be a subsystem on a 403. I have four analog lines in a huntgroup that are attached to the Trunk ports on the SOE. I have turned call display on for the extensions but I do not get any caller ID on the SOE. I also have an IP trunk setup between them and I get caller...

I had a Small Office Edition that I lost the password to. I went through the DTE and AT-X to reset it. Unfortunately it was on an older version 2.0(15) I believe. I might have to try a couple since I did not document it before hand. I read later that the version had to match too. I tried a 1.3...

I replaced a 66 block with a 110 over the weekend and noticed my 30 port Analog unit's status LED was flashing orange. I unplugged the power and plugged it back in and it was still flashing. I thought that I might have a shorted line so I unplugged all ports and it still flashes? I rebooted the...

I have have several production and test systems and assorted backup equipment. I have a spare Parallel License key dongle which was acquired in the past and I do not know what it has licensed. Is there a way to look up licensing or find out what was purchased with this dongle? What would be...

With version 1.4 I could use an Assisted Transfer in VM Pro to a phantom extension whitch Autoforwarded to a cell phone and get the original caller ID passed to the cell phone. Since upgrading to version 3.0 this only works for internal extensions. Outside calls or calls from across a IP trunk...

I have not seen anyone else with this issue so I think it is more configuration than a bug in 3.0. I have an SCN with a 403 with 1 30 Analog and 1 30 Digital expansion module. The other site with a 406 and 2 30 analog and 1 30 digital expansion modules and centralized VM pro. On memorial day I...

I have upgraded my 406 to version 3 and my voicemail pro. Now my analog phones on a 30 port expansion ring once and then the call disconnects. I have also had a situation where calls will ring once on a soft phone and then go to voicemail. The analog extensions do not have voicemail so maybe...

All, We have an SCN with a 406 and VM Pro and a 403 at the remote site. I upgraded from 1.4 to 3.0 over the weekend. A couple issues I have encountered. With phonemanager I am getting an error everytime it connects. My extension is a softphone voip extension. The error text is "Could not...