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Hi, I have a Toshiba laptop with windows vista buiness edition and my CD Rom drive does now not run any cd's or dvd's, infact not even data cd's. It worked for a while and now does not work. I have tried uninstalling it and reinstalling it, but no joy. Can anyone help?

One workstation has ceased being able to access the internet. The wires seem to be fine and I've tried switching them; I can ping any address fine (including google) and I can ping the router. What happens is that it logs on fine and no matter which profile (inc Administrator) logs on, the...

For a room of training computers, I have disallowed access to the Control Panel for typical users. However, sometimes, it's advantageous to be able to edit the printing preferences of the installed printer from landscape to portrait, depending on the courses the students are doing. Is there a...

One workstation has ceased being able to access the internet. The wires seem to be fine; I can ping any address fine and I can ping the router. What happens is that it logs on fine and no matter which profile (inc Administrator) logs on, the internet is not accessable in IE, Netscape or...

We have a center which has an internal domain that is exactly the same as the company's website. This causes problems as some computers trying to access the website will get a 'server not found' and some work. It's accessible through a proxy... I assume that the fact that it's the same...

I have tried to deploy Office 2003 via Group Policy to a room of XP and 2K machines but I am having problems getting it to work on the Win 2K machines. I've followed guidance from the Knowledge base on installing Office and Assigned the Pro11.msi in both Machine and User sections of Group...

I need to Install Office onto a room of PCs in a training centre and ideally, both Office XP and 2003. I've done a network install on one of the machines and from what I understand, it needs to be installed on each machine separately... also I want to have a custom intallation, having Add-ons...

Wanting to save power (and the invironment!) and time, I have made a batch file to remote shutdown a training room of computers using the following DOS command: shutdown -s -f -m computername It does work, however, it doesn't power them off - Windows closes and I get the window 'your computer...

What is the process/DLL responsible for the Messenger service? (i.e. net send). I know how to disable/enable the service, but if some clown (don't ask) has sent a flood batch which has put a seemingly endless number of Messenger Service boxes on the screen, can they all be killed without having...

I took over an environment where a 2000 Server was the main controller and a training room profile was set up with a default printer already available to that profile. Since then, it messed up and I have replaced it with a 2003 Server; however, the default printer on that training profile is...

I am going to upgrade my main switch which feeds 40 computers... I rarely require fast bandwidth as I don't transfer large files through the network but there is a lot of logging on/off , etc, so would a 100Mbs Layer 3 switch be a better choice than a standard 1Gbs switch? The layer 3 model...

Every so often, Explorer starts using up around 30% of the CPU. I have to quit explorer and then restart it up fresh to fix it. I can't find any spyware or viruses... where could the problem lie? Thanks

My Windows 2000 server is running very slow - at the moment, computers do log into it... eventually and can access the files on it... eventually. The symptoms are identical to an article on Microsoft which explains that TCP filtering is a cause, but in this case, the filtering is set to allow...

I run two servers, both 2000 Server. At the moment, they are set up using DFS but I have been having problems with the first server. I have an opportunity to upgrade it to 2003 server, which is fully licensed but unused (yes, illogical!). I haven't done it yet because One of the servers runs...

How do you remove the folders containing old roaming profile accounts? Trouble is that the administrator account on the server can't access the specific folders, or delete them. Thanks

I have two machines running Windows 2k and one is acting as a back up controller. Is there a way of getting the primary server, which is also the file server as it has it's own drive hosting the files, to automatically backup onto the second server? Ideally, if it keeps a shadow over the...

My Windows 2000 server suddenly has buggered up - one day it was fine but the next day, it the network slowed to a snail pace. It wanted me to clear the logs as they were full but I tried restarting the server and it will no longers start up. It reaches the stage where it says 'preparing...

We have a training room network with a Windows 2000 Server and broadband router. The router is set to block certain sites from being viewed, just by entering the name of the site. On the server, it's the same. There are a couple of smarmy and teccky students that are using anonymous proxies...

I've work at a training centre and the IT bloke that was here (who thought quite highly of himself) has set up Windows in a akward way. He's gone AWOL and we are just trying to pick up the pieces (many pieces!) He's briefly documented his setup and said that he has created a restricted account...

I look after a training room with number of computers, most of which have keyboards with an annoying 'special feature'. This 'feature' has 'Wake', 'Sleep' and 'Power' buttons on the keyboard, right underneath page down. Not that anyone would want such a handy button in easy reach to shutdown a...