I know that without SIP trunks Ray Baum act can't not be accomplished but thru ars we can comply to the Karis Act. should I first change the Access code from 9 to anuother number then program 911 thru dial codes. or just use prime line. for the sets that normally no outgoing access should i...
using BroadVoice SIP trunks. when AA answers the call can not Dial Thru. there are programing for 4 options in the DAT including #=Ixxx. nothing happens when any digit are dialed we have a SV8100 Rls 10
we have a SV9100 cpu10 that is having problems with the NUSO Sip trunks. seems like a few times a day the trunks are not available. the last company was just having the customer reset the system to get them back. I opened up a ticket with NUSO and they ran a trace on them and came back that the...
took over service on a DSX 160 . upgraded software to 3.45 the Inmail Pro also. problem is that when someone leaves a msg in MBox with Email Intergration more often than not it will be 6+ hours before the user see it in their email account. Network folks said they do not see any problems with...
customer wanted the C pilot to answer the calls go to CCR and then to dept . but did not want a general delv or any M Boxes. programed the aa to answer after 2 ring goes to Table 1 and CCR 1. programed paths for Transfer to Int Numbers. 0 goes to Customer Counter. all works except after 5...
MOH fades in and out or has a Wooshing sound over the music. only found this on ATT uverse converting to a PRI. have several other site that use COX as provider and We do not have this issue.
tried using the external source on CPU and the changed over to a EPGDU with no changes to problem.
site has a Opt.61c (rls 3.0) M.Mail 12. the problem is is the rooms ( X list ) they want to be able to dial 911 and a 18xx number. we can do all this when the room is checked in but when the room is not ( vacant ) we can not. do I need to reprogram the Xlist to allow this. they have people...
we have a cutomer that has been working on a PRI form years. this past friday we tried to cut over to a Nuvox VOXIP circuit. the circuit would never bring up the clock. the original trunks were built as ISA . i deleted everything a rebuilt them as DID,still would not work.I put everything back...
We have a customer that has reported a user that syas that theye just received 33 messages dating back to June. She said that these were new MSG and she had never listened to them. i have heard of a couple of days but never 5 months. any ideas
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