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We have several 0x32 Nortel units w/Call Pilot 150. Typically, I enter the IP address (of the CallPilot)in my browser subject line and connect. Recently, I cannot connect. The Call Pilots are functioning, answers to "PING", all LED's are lit and I can access via the RAD using feature 983. I just...

We have several 0x32 Nortel units w/Call Pilot 150. Typically, I enter the IP address (of the CallPilot)in my browser subject line and connect. Recently, I cannot connect. The Call Pilots are functioning, answers to "PING", all LED's are lit and I can access via the RAD using feature 983. I...

does anyone know if Nortel makes a bracket to mount an MICS in a relay rack such as Chatsworth 19" ?

I have 0x32 w/ XC1.1 I need to enter the PRI enabler code, but "HARDWARE" does not appear in configuration.

This happens to me a lot. I install a 6-port expansion card and a fiber station module plugged into the bottom port. I should have sta 253-268, but I get 269-284 or 285-300. What am I doing wrong? How do I prevent this? gm

I have a CallPilot 150 ver3.1 My customer wants to disable the AA after hearing the greeting. Can we turn her off and how? gm

I'm trying to connect a CAP module to a 7310 and it will not boot. Any suggestions? Works fine with a 7324. gm

CP150 ver 3.0, MICS ver 7.0 several users moved to different cubicles and wanted to retain their int/vm number. So I moved them using "old DN- new DN" feature. We had problems, so I put everyone back to default locations (e.g. port 0401=269, 0402=270). In house (intercom) calls go to the proper...

I'm trying to delete mailbox 271, the message says " mailbox 271 cannot be deleted because it is currently in use " It is not in use, as station 271 is displaying the time and date in the display window. Any suggestions ?? tx, gm

CP 150 failed....recovered with a reboot. The event log shows "unexpected events, rc=33 (0x21) and rc=40 (0x28). In my manuals, I cannot find any info on event codes or error codes. Suggestions on where to find them ?? tx, gm

Using NRU 10.0, I backed-up my system MICS DR 6.1 (30CQG05) When I try to restore that config into a differnt KSU using DR 6.1 (30CQE06), the message I get is "my directory contains a system incompatible data image" Is this because the sub-version of the 6.1's are slightly different? Is there...

I was successful upgrading from 3.0 to 4.1. , but lost the config upgraging to 6.1 I would like to start over by downloading the original 3.0 from backup files but the MICS will no loner boot to 3.0 How can I get it to boot with a lower version software? gm

I have: Call Pilot 150 ver 3.1 MICS ver 4.1 12 line multi-hunt group The problem: Lines 001-004, 025 all calls are sent immediately to the general delivery MB All other lines are being answered by the AA with the proper greeting. All lines are programmed the same in the VM and KSU. Any...

11 sites w/MICS 7.0 & CP 150 3.1 I have 11 sites all configured the same. -1- site has this problem.... TRK 033 = line answered by AA, 2 ring. Does nor appear or ring on any phone. TRK 034 = wired to RAD, does not appear or ring on any phone. These 2 lines ring in on the intercom button on...

CP 150, ver 2.1 with MICS 6.1 A call is answered by the receptionist and she is able to transfer the caller to guest mailbox 404. no problem. But when the call is answered by the AA, caller presses "0" , goes to the operator (same receptionist). She cannot transfer the caller to guest mailbox...

My customer says they used to be able to press the "handsfree mute" button and cut out the handset transmitter only.....not activating the speakerphone. I've tried STD and AUTO and cannot cut off the tramsmitter without activating the speaker. Any suggestions? thanks gm

My customer cannot hear their messages. The reorded messages and AA are low and choppy. LBOC has teseted the lines and reports them to be within limits. I'm starting to think I have a defective CP. Any thoughts? gm.

Call Pilot plays the non-business recording at 6pm. I'm using the default time settings in Greeting Table 1. The non-business (recording 4) is default of 6pm....BUT, I thought the non-business hours recording "ONLY" played when the "Business Open" was set to "N". With the "Business Open" set...

In the past, I have been successful upgrading MICS 3.0 to 6.1 using my old upgrade tool NTAB2569. NOW, going from 6.1 to 7.0, the documentation says I needa different upgrade tool, NT7B80AP. According to the 7.0 documentation, it looks like going from 6.1 to 7.0 simply requires changing the...

This is a new one for me. 3 - 7310's located throughout the suite have a buzz/hum coming from the speakers in the idle state. Handset is quiet. Nothing different in these cubicles like transformers, florescent light fixtures or monitors in close proximity. Swapped out the sets...problem still...