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We switch the UPS our and the telephone stop working. All display have the same message. LKD-240 V0.6J SCOUT-DX V1.1 OK SYNC

What card do I need and how do I program a 600A1 DRM-E wireless handset on a Lucent Merlin phone system?

I'm installing a Valcom 2003A on a MICS. What port is the contact port? Also, do I use Feature code 630 or 620? Thanks,

The problem I'm having is the Caller ID isn't working. This is the 2nd service provider and it still don't work. All setting are set for Caller ID. When the provider set the circuit for a PRI nothing works(no incoming & outgoing calls). We they change it to a T1 everything work fine except the...

I program the line (ex. 157) & extension (Caller ID Set - Y) under telco feature for Caller ID. When somone call, the caller ID still do not show up. Any ideas why it won't show up? Thanks

I added a new mailbox, when I press Feature 981, 0000, OK it say Mailbox Lock. I reset the password and enter 0000 again. It say the same thing. Any ideas?

I'm trying to change the absorb length to 1. The system will only allow me to set the absorb length to all or 00 if I use 9. Is there another way to use 9 and get my absorb length to 1?

New system, I can't connect using Business Element Manager with my laptop.

I have a customer with a BCM 400. The user has external call forwarding set up. His phone is forwarded to his cell phone. The forwarding works fine if his extension is plug in the jack. He can't work in his office for a week and will be working off site. What do I need to do to make this work?

ACS 6.0 - Voice Mail will not pick up private line. When you dial the number AA pick up.

New customer, how can I find the IP address for BCM 50?

Main MBM1 - DTM - PRI Main MBM2 - DSM32/DSM32+MBM, DN2221 - 2252 Main MBM3 - DSM32/DSM32+MBM, DN2269 - 2300 How do you change MBM3 DN to DN2253 - 2268?

How do you change the DN from 3 digits to 4 digits on a BCM450?

I have a customer with a BCM50 w/PRI. Every time we do a conference call we get feedback. Sound like to two telephone sets close together on speaker.

Will Java 6.0 work with Call Center Reporting?

Can anyone point me in the right direction on how to install Call Center Reporting Software. I can't get data from the Call Pilot 150.

How many T24 can be on the BCM 50?

I have a MICS with a PRI, I'm having a problem when I add a LS/DS card in slot 2. The system goes into Maintenance. Can I add a LS/DS card in slot 2?

Can you program voice mail to zero out while in someone mailbox?

I can not log on using the dummy terminal (Port 1). When I enter logi, return, pass does not appear on the terminal.