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Could anyone tell me if the (old style) V2 TDM bus terminators will work on the G650 Media Gateways? The Avaya doc.'s just say AHF110, however when I search for a TDM bus term. for the G650 the S1V3 always comes up. It seems that Avaya would have been more specific if it mattered but maybe they...

I've connected a Polycom 2490 to a Definity system (CM). I'm using the site admin. and tried to get caller id to come up on a 2490. I've connected 2 other phones (2410 and 6416D+) and got caller id with no problem but can't get CI on the 2490. I've duplicated the working stations and even put...

I've been testing these phones for about a year and have never had this problem before. Running a BCM50 R3.0. When I plug in the 1120E and set the parameters, the phone goes thru the normal sequence 'til it gets to the firmware download. When the download is just about finished, the phone locks...

I've found the best way to add a fiber module to an MICS..(assuming a fiber expansion card is already installed) is to 1st go to maintenance and disable the port that the fiber module will be plugged into. You can then add the module (fiber and amphenol cables 1st) then the power and then go...

I've got a cust. running a G3 Definity with TN2404 proc. TN799C and a TN2302AP HV3 F/W 29. He tried to add 2 different TN2302AP's HV3 F/W 55's and they reset his system every few minutes. I've tested them on my switch with no problems. Could there be a compatibility issue with the CLAN? I can't...

I've got a cust. running a G3 Definity with TN2404 proc. TN799C and a TN2302AP HV3 F/W 29. He tried to add 2 different TN2302AP's HV3 F/W 55's and they reset his system every few minutes. I've tested them on my switch with no problems. Could there be a compatibility issue with the CLAN? I can't...

I have a cust. that wants to set up his callpilot so that if a 9 is pressed after the main greeting (for the alternate language)and then the caller doesn't press any digits after that, he gets dropped into the general m/b. This will work with the primary language but I can't see how it would...

We have an opt11c test switch set up with only a few phones. When the system is initialized in the morning, the only active ports are the ones with phones attached. I have to do an LD 11 and easy chg every time to activate the ports. I'm thinking there's some command that can be changed in the...

When working with a callpilot on an mics or cics if you get the message "You have entered an invalid extension", try replacing your trunk card. The new style ls/ds and especially new ci cart. are extremely static sensative. This is just one of the many problems I've encountered with these cards.

I have a cust. running def. g3v4i software(tn786)proc. Does anyone know if an audix r4 would be compatible?..Thanks,Deni

i've got a cics software version code 30CTxxx..does anyone know the version of this software?...thanks!

I'm working with an mics 6.1 and c.p. 2.0 trying to have an external call drop into a v.m. after it's routed to a hunt group. tried many variations.. no success yet. anyone know if this can be done?... thanks,deni

Can a caller be automatically transferred to an external # when routed to a mailbox or ext? This needs to happen no matter how it's transferred..either by A.A. or an operator. ...thanks,deni p.s. ...customer has 30 mailboxes

I,m trying to set up caller i.d. with a tn429d without changing the trunk-type to diod (leaving as a co). will this work? thanks!

hello, I'm having an issue with a vector that is set up exactly the same as another, that works.I'm using the vdn # to direct calls to a certain dept.When the call enters the vector and is skilled to a hunt group, you can hear the 3 rings through the receiver but the phones(which are both...

Hi, I'm still haven't found help for my question, but maybe someone can help with this... If a hunt group is qued and the 1st station it goes to is unattended (the phone rings and doesn't transfer back to the vector steps) should the coverage path for that station take over or will it stay in...

Hi, this may help to answer another question I posted earlier. My hunt group forms don't have (Redierect on no answer). Does ACD have to be activated for this feature to be on the form? thanks, Deni

Hi, I'm new to programming so I hope I explain this ok. The incoming call is qued directly to a hunt group,if all lines are busy, the call goes back to the vector steps while it remains in que and the caller hears an annc. and so on, until the call is answered. (i'm not using acd).If a hunt...