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  • Users: jjb01
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  1. jjb01

    outgoing extn number not being displayed

    on outgoing calls our BT main number is being displayed to the called party. We want to display the full number including extn number. we only have 1 outgoing trunk group how do I check that it is set-up to do this.
  2. jjb01

    user not receiving external calls

    what should I look for in regard to a 500 set user not receiving any external calls. He is receiving internal calls ok so it would appear that his phone is functioning correctly. His number is with-in the DDI range. I have outed his TN and copied another but this has not resolved the issue.
  3. jjb01

    COR change

    How do I change a COR UCL to allow calls to a normally restricted number?
  4. jjb01

    MWI on 6408D+

    A user is complaing that his message waiting indicator in not coming on even though he has a message waiting. I have checked his set up and everything thing looks ok. Any ideas?
  5. jjb01

    disable CLI for single user's out going calls?

    I have been asked to disable the CLI for an individual user who for some reason has to make anonymous out going calls. He would like the person he calls to see either no number or number with held.What is the quickest and simplest way of achieving this?

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