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Looking for information if anyone has done a link between the ShoreTel and an Ericsson MD110 just looking for 4 digit dialing between the Ericsson and the ShoreTel - nothing fancy, no caller ID - just simply 4 digit dialing -

Switch: MD110 VERSION: CXP1010130/4/TSWSP07/SP07 I am having an ongoing issue with Group Hunts to ADN/MDN locking up (the lines). I have installed group hunts that hunt to ADN/MDN lines that are on multiple phones (any where from 2 phones to 10). The ADN or MDN rings and is answered by one of...

Can someone give me more information on Wireshark and how it will help troubleshoot IP phones problems?

I have read quite a few threads on this issue but most are two years old. We are looking at virtualizing our server used for call accounting. We needed to remove the call data collection from serial connection and it has been moved to network connection. Having the same problems that many of...

The problem I am trying to resolve is when initiating a conference call and adding members. When a member is called and an automated system answers and requires you to dial the party's extension number and it has a digit 3 in the extension it won't work. If the party's extension is 243 you can...

Need some advice on Activation of ETE-DTMF mode "Tone Sender". We currently activate by code. Is activation required by code only? Is always on an option? Are there options?

If anyone has any ideas I would appreciate it. I have an IP Call Center that is set up. I connect to the Call Center using a TLU77/1 T1 ISDN PRI connection. Problem: you can call all three numbers internally but two of the three are DID numbers and cannot be called from public. When called...

Hi, we currently are using the MD110 BC12SP7. Our jail has a few cellpod areas with phones installed for inmates to use for court calls. I need to block these phones so that they can only dial specific numbers internally, blocking access to external lines is not a problem that is done. But...

Any tips out there for this problem. We have a Teltronics 911 ANI system. Two Cama Trunks. If a user calls 911 the call goes through but then the trunk goes blocked. With the blocked state being B5 Blocked by equipment outside the system, for example another exchange which is not a digital...

Can the routes/switch be configured to forward the ANI of the caller id information of the A Party when an extension is forwarded? When you get a forwarded call from your office you get the caller id information of your desk phone instead of the person calling.