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The specs say that the wireless microphone(s) for the 8831 will support up to an 8-hour call (assume fully charged). Fine, but my question is how long will the battery last if the mic is left turned on, but not in the charging base and not on an active call, say for example left laying on the...

I have roughly 1300 or so 7942 instruments that have now been in service approx 5 years. About 3 months ago we began noticing occasional random sets would not recover (would no longer boot-up) following a physical move. We've been bringing these sets back into the shop and finding that they...

Subject says it all. Is this platform still supported? What is the latest (or last) hardware-compatible software load I can put on it? Hardware replacement/upgrade is not an option. We've been a Cisco shop since 2K9 and this is the last remaining 3300/MXE still running. We only keep it for...

I have a user wanting a physical instrument (7975) with multi-line capabilities for a remote teleworker application. I've suggested the CIPC soft phone, but the end user insists on having a physical hard phone. I've been successful in configuring a 7942 for remote IP teleworker use, but can't...

Is anyone else experiencing a very high DOA rate on new ATA-187s? For several months we've been experiencing a shockingly high out-of-box DOA rate averaging between 20 and 25% of everything we're getting from distribution. Even a recent round of 3 RMA's we sent in, 1 of the 3 replacements was...

Recently we've begun getting bombarded with unsolicited calls where the CALLER is spoofing our own callerID making it appear (to managers & directors) that it's a valid call from an employee when in fact it's junk calls. To stop this I put a voice translation-rule (and voice...

Is there a Feature Access Code (or similar means) that would allow an internal caller (UCXN for example) to override Call-fwd Always on a specific DN? The need I'm trying to address is where someone has set their phone to CFA but still wants to receive calls that come in via a call handler...

Mitel made it so easy. I never knew how good we had it. With a simple entry into the Digit Mod table it is relatively Duck Soup to change a 9 + 7-digit number into a 9+1+ 10 digit number, for example, changing 95551234 to outpulse 917135551234 on the trunk. (Digit Mod: Absorb 1 and insert...

For anyone interested, I've just posted an FAQ describing how to build a Conditional Transfer call handler in Unity Connection 8x. This is simply a different approach that bypasses the need of creating special partitions and CSS, etc. in your Call Manager. See faq851-7661 Original...

I've got the SysID modules we pulled out of some recently-retired 2K systems. Does Mitel want these back or should I stick 'em in the M/W oven and nuke 'em? Original MUG/NAMU Charter Member

CUCM 8.6 Am pretty sure it works this way, so just wanting confirmation/clarification. (Cisco documentation is really vague on this) If I send calls to a Route List where the only member of the list is a Route Group which has a phone number hard coded in the "Transform Mask" field (and other...

3300 MXE rls 9.0.3.15 PC running W7 We lost a hard drive yesterday and in performing the datasave/data restore we discovered that the save went ok but the restore (from local pc HD) would consistently fail with an error message that said "Access problem. Verify that the local path is valid" -...

CUCM 8.6.3 Instrument: 7965 Is it possible to make Auto-Answer work on 2 or more instruments with a common number (shared line appearance)? Would it work if privacy were released? As tested it seems that the lines auto answer alternatively, 1st on one instrument, the next time on the...

Been away from this for awhile :) I have a 3300MXE w/dual controllers & dual drives that I pulled off the shelf (maintenance spare) and I'm wanting to restore a database onto it from OpsMGR that belongs to a retired system that I is no longer available (Ergo I don't know the exact IP address of...

I have UUCXN 8.02 with about 80 call handlers configured. Normally I'm pretty adept at negotiating the hoops involved in building these, but recently encountered one I need to delete, but am unable to. I checked and there are No Dependencies shown, but when attempting to delete it I get an error...

Apparently nowhere has it been written what the best practice is in regard to periodically rebooting the Call Manager. I ask because we just solved a delayed message waiting issue by rebooting our Sub (last reboot was 396 days ago) (!) I have tried unsuccessfully to get my mgmt to allows us...

One of my older 3300 MXe's lost the hard drive (single drive system). I was able to replace the drive & get the licenses back on it, but cannot restore the DB as it keeps losing network connectivity. About 15 minutes or so after a reboot you can no longer ping it nor access the GUI, so I can't...

I'm an SX2K/3300 guy, haven't touched a 200 in 10 years. A remote site is reporting a critical alarm: Critical alarm being raised upon detecting the following task suspended: RscDsp 0x2B106C0 Progress Monitor -> InitiateShutdown System Shutdown invoked by task: tIMonitor Progress Monitor ->...

We've accumulated around a half dozen or so 79XX phones which are no-op or have intermittent issues. Is there a reasonable cost repair facility that anyone can recommend? (I'm tempted to just send them to the crusher) Thanks Original MUG/NAMU Charter Member

I'm in the middle of an installation with the vendor on site and there are some questions about how the AMcom system uses a CTI RP with 911. The application notes for the Cisco implementation are vague or else or are just not complete & the vendor rep only knows his product and not the...