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Hi folks, I am tasked with mapping out Symposium call flows and associated IVR scripting. Does anyone have an application or suggested method of extracting Symposium information for documentation purposes? I thought I would go into call flows and scripting to make a viso or excel spread sheet...

Hi folks, I am tasked with mapping out Symposium call flows and associated IVR scripting. Does anyone have an application or suggested method of extracting Symposium information for documentation purposes? I want to ultimately take an existing Symposium configuration; call flows, IVR scripting...

Hi folks, I am getting the following ELAN errors every night when my CPU's swap on my Nortel Option 61C Rls 25.40 b. We have set the auto negotiate on the ELAN to Cisco switch to Auto Neg and we have confirmed the Symposium is auto as well. Not sure what else could be causing the ELAN to drop...

How can we program paging from site to site? We have customers that want to access each others paging in different cities on Nortel PBXs by dialing across tie lines or dialing a DID forwared to the ACOD. The trunks are at one site Paging trunks and at the other WATS. We have tried at both ends...

Hi folks, when I print my history in LD 22 PHST it starts to print then it starts printing "type" "type" then it locks up my TTY port. What can I do to stop this strange issue? % BG-CAT % DCH % PRI % ARIES % FDL % SYSP % XPEC % XTDT % FTC % MCAD % FCAD % FDCT % FFC % LAPW %...

Call Park works intermittently on a 3904 off an CSE 1000 PBX. All PRK paramaters ok in LD 50 and LD 21. Tested TDS and Conf as well since phone TN is 196.0.4.7. User reporting "when call comes in they can NOT even select the PARK key, it does not respond." "Other times it works." This issue is...

Hi folks, does anyone have the steps; loads to program a T1 on a Nortel 81c? I know where to find the loads in the book but I want to see the actual steps. I will need to program the route, trunks and T1's. No d-channel required. Other end says this is the format; Switch Type 4ESS...

I need a refresher on the loads for adding DID's to an Option 81 PBX. We have a new range coming in and I forgot how to ad the new DID's so the PBX identifies them as such.

Hi folks; can anyone tell me where I can get the Meridian Cheat sheet for Network Groups, Loops, Per Sig cards on Option PBX's? I went to a Global Knowledge class and got one several years ago but it was washed long ago. This cheat sheet was great to assist in identifying the back plane on...

Does anyone know where I can find details or scopes of work migrating from a Siemens 9005 to a Nortel Option 61C? I want to insure I have all the little details and if anyone has ever done this I would appreciate your feedback.

Does anyone know where I can find details or scopes of work migrating from a Siemens 9005 to a Nortel Option 61C? I want to insure I have all the little details and if anyone has ever done this I would appreciate your feedback.

We are getting ERR020 errors on our Option 81c PBX; the errors seem to be pointing to our Copper DID's. Will moving the Copper DID's to T1's resolve the issue?

How do I set up a Nortel IP Audio Conference Phone 2033? My VP is wantng a VOIP IP phone and I am trying to order the right one for a Succession Nortel Switch. Please help!!!

I have a IP 4000 POLYCOM PHONE (How do I program on the Nortel Succession?)Do I set it up as an I2004 or a 500 set? This is an IP phone so I do not think it will work with a 500 port. Please help.

I am trying to impliment a 6 digit dial plan on two Norstar 8X24 systems. Currently users dial 12 digits to reach all of our US long distance sites. I want the users to only have to dial 6 or less digits to reach a particuliar sites range of DID's. Please help. Thanks!

I want to impliment a dial plan between our four Option 11 and Succession switches. the 4X seems to be available. The question I have is, what is the best way to impliment a 7 digit dial plan? Loc codes, DSC, or is there an easier way?