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9.0.11 IPO Analog cordless phone. When I place a call on hold with the flash button, none of the desk phones can pick up the held call. Is there a way to make it available to the desk phones with just a hold? I managed to get it to park a call that can be picked up by the desk phones, but can...

Anybody have a working ISO file for VM pro 9.1.11? Trying to use Avaya USB Creator to rebuild a VM pro box, but the one I have times out funny. The box loads to Linux and the app server, but I am having weird issues and I wonder if it isn't corrupted in some way.

Hello IP Office 9.1.11 and VMPro Call Record button goes to box 300 All was working fine and then all the sudden the light comes on when record button pushed, but then goes off. This box is set to email the recording to the manager. No emails since the light started acting up. We have it set...

IPO V9.0.9 embedded vm Customer wants call to ring group that rings all phones in office. If not answered they want it to go to one persons cell. New person each day. I created a new group with the members in it, but no check mark by their ext. Each person has mobility set to their cell after...

Hello, I have 2 users who share 1 phone. Can I get voicemail to register for both? Push VM button option to get to either mailbox appears? Version 11 embedded voicemail.

VM Pro 9.1.12 vm to email was working fine then stopped Friday. We got a batch of emails Monday at 11:00-11:30, then nothing. Then 2 came in yesterday morning, and 1 late yesterday afternoon. None of the setting changed on my end. How do I set up Monitor to verify the email is leaving the...

I have a 7.0.5 that I can't communicate with anymore. It tells me network error. I have tried both the LAN and WAN ports, triple checked my NIC and still no go. I am the only one to have programmed it to knowledge. Anybody got any magic hoohaha I'm missing, or a way to bust down the door?

Hello I have a VM Pro 9.1 that keeps filling up and not accepting messages. When we look at the boxes there are maybe 10 in the system. It is not a UC module. What we find is that there are 2 files that write everyday. A log file and another that I can't remember the name right now. They are...

We are trying to get Vm to email set up on a vmpro box. I have verified all the fields are there from the info we were provided by the IT about the mail server. Still no emails. Is there a way to track that to see where the failure is? Also, do we need to fill out the SMTP in both the manager...

IPO 500 V2. Made changes to the WAN ip address and the LAN ip address. System rebooted and I was able to access just fine. Left site for far end of SCN set up. No go on SCN. I came back to site one and I get no response from either the LAN or the WAN port now. Rebooted the system again, rebooted...

I have 9.1 software with embedded VM. Can I make the action from the auto attendant go straight to a users vm box? i.e. 7 goes to the mailbox of 202?

IPO 8.0 When a call is placed from one extension to another, all is fine, i.e. 2009 calls 2005, 2005 sees the call is from 2009. When a call is placed to the DID number, (7 digit) the Caller ID gives the same name all the time. 2009 calls 555-5555, which is the DID for 2005 and Dave Smith...

Can IPO do E911 for a motel? Meaning, can it identify the room that placed the call? The docs are a little murky on this.

I am sure this has been asked several times, and I looked at past posts, but don't see this info covered. 9608 on a 9.1 trying to use phone in VPN mode. I set the parameters as the IT staff indicated, but am getting this message IKE Phase 1 No Response How can I tell if the issue is a...

Can voice mail to email be set up using Office 365? Embedded with 9.0 release.

I have a 9.1.5 IPO with combo cards that the trunks keep locking up one at a time until all 4 are busy. We tested the voltage on the POTS lines and all seems right there. Has anyone seen this and have any ideas where to look? I am going to swap out the combo card on the next visit and run the...

Does anyone know how to set up Wireshark to inspect the SCN traffic between 2 IPO's? I have only used the program a few times in a test environment. What flags or filters to apply and such. Or a good resource to learn it would be great as well.

We have a customer with a 4.2 IPO and I can't get the time changed. They system was put in by someone else and we took over, but the 4.2 is before my IPO time. I don't see any buttons programmed for this. Any ideas how to make this work?

I have an SCN between a 9.0 and a 9.1. A phone from the 9.0 side is hot desked in as an ext from the 9.1 side. She can call just fine to internal numbers and numbers outside the system, but when she hits an AA, the dtmf tones don't register. The phones on the 9.0 side are all IP and the 9.1 are...

I have a 9.0.0.o 829 and a 9.1 with SCN between them. We are only getting oneway traffic all of the sudden. It worked fine for several months and then just stopped. I can ping both direction, the IT staff has verified all the ports are open, and I have been through the whole setup with my tech...