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  • Users: jmilla
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  1. jmilla

    AUTO DIAL PAUSE ON IP PHONES

    HOW DO YOU PUT A PAUSE ON AN AUTODIAL NUMBER ON A I 2004 PHONE OR I2050 PHONE, THERE IS NO SOFT KEY FOR IT.
  2. jmilla

    bcm backup

    Can I do a bcm backup to a vpn laptop, If so, how do i set up the laptop?
  3. jmilla

    Transfer a call to a call pilot mini mailbox

    How do you transfer a call directly into a call pilot mini mail box?
  4. jmilla

    PRI pass thru to polycom mgc box

    What do I have to do to share a pri on my succession 3.0 and a polycom mgc 50. I want to be able to use the pri for 2 way voice traffic and forward it to the polycom for video conferencing.
  5. jmilla

    Music on hold external jack not working

    I have a bcm with 3.7 that the moh from an external player does not work. All setting are right and bcm amp plays just fine, any ideas?
  6. jmilla

    DE REGISTER SOFTPHONE

    How do you de-register a soft-phone? Is there a way to set up auto tn assignment for a soft phone or a i2004 phone.
  7. jmilla

    unified messaging in outlook

    Is there anyway for the voice messages to come into Outlook as .wav files instead of the proprietary .vbk files that Call Pilot imports them as? or is there a product that will auto convert
  8. jmilla

    RAD NOT PICKING UP ON PARTIAL PRI

    I have a mics with a partial pri. when I dial into the rad, sometimes it does not connect. It does a handshake and says rad not connected. I have swapped rads and ports. I was told there might be a problem with it being a partial pri. Any ideas?
  9. jmilla

    BCM unified message license usage

    I know where to look to see how many Unified Messaging licenses I have. But how can I tell how many are being used and what mailbox they are being used for?
  10. jmilla

    restoring a 3.7 to different 3.7 cabinet

    I have a 3.7 with defective hardware backplane. Can I restore everything except key codes to another cabinet that has new keycodes in it? Which item do I select, or do I do all items?
  11. jmilla

    alarm and event codes

    What is an event code 904
  12. jmilla

    blocking incoming calls for certain numbers

    Is there any way to block incoming calls from certain numbers on a bcm?
  13. jmilla

    BCM CALL PILOT UNIFIED MESSAGING

    Does anyone know where in a BCM call pilot to find out how many unified message mailboxes have been used up of the installed message boxes.
  14. jmilla

    ANSWER DN STOP WORKING

    On two of my BCM'S the answer dn phones have stopped ringing. Any Ideas?
  15. jmilla

    SETTING PRIORITY ON IP TRUNK PACKETS

    How do i mark my h323 trunk packets with a priority to send over wan to other bcm's and cisco routers?
  16. jmilla

    IP TRUNKING PRIORITY PACKETS

    Where in the BCM is the gateway is defined. Also, can anyone tell me where to find in the BCM were you can set the precedence bit on the outgoing IP packets for defining packet priority.
  17. jmilla

    BCM-FEM Fiber Expansion Media Bay Module

    Can you install a ti card in a 12x0 module that is plugged into a BCM-FEM Fiber Expansion Media Bay Module?
  18. jmilla

    REMOVING A PATCH

    I installed a feps patch 360.129.feps2.33.00 to correct an h323 trunk problem to a cisco router. It worked on several sites but did not on one site. I think the patch may have fail during installation, but it shows it is installed. Does anyone know how to remove this patch and then reinstall it?
  19. jmilla

    COPYING BCM HARD DRIVE

    Has anyone ever copied a hard drive on a bcm? First of all can it be done? I am wanting to have a good hard drive backup in case one fails in service.
  20. jmilla

    323h trunks dropping calls on 3.6

    I have several site that have cisco routers to norstars via ti trunks. When I dial from a BCM 3.5 the calls complete but on 3.6 some of the calls drop after 2 seconds. Does anyone know what might be the difference between 3.5 and 3.6 h323 trunks that is causing this problem?

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