Search results for query: *

Pros, I have an ACD number that is forwarded to a cell phone. When I dial the number internally, it forwards just fine. When I dial the number externally, I get a pause then a fast busy. I assume there is a permissions problem. Thanks in advance for your suggestions! -A MEM AVAIL: (U/P)...

Instead of rolling to VM, I would like the forward no answer to go to a cell phone. I *could* build a dummy ACD with the night ring set to the external number I think, but I am just wondering if there is an easier way to do this? TIA! -A

I just got this email from one of my users. Any ideas? My line is 226. Greg's line is 713. When I put a call on hold, Greg can pick it up. When Greg puts a call on hold I cannot pick it up. Is this as simple as a setting? We would like it so that we could pick up each others lines when we...

Interesting question: Option 11C, Call Pilot, Succession 1000M. I would like to have my user's cell phones forward to their call pilot voice mail instead of their cell phone voice mail, thus giving them a unified mailbox. OK. So typically, I can set the cell phones to forward to the DID...

Does anyone know of a good in-person Meridian 11c Trainer in North America (Or lower Canada)? I am getting pretty good with basic adds,moves,changes but I would like to know more about call routing, BARS, PRI configuration, etc. Thanks! -Aaron

Quick question....I have an analog polycom conference unit that I would like to use. Problem: I am at a remote IP only site. (Bunch of i2004 sets Succession 1000M Server) Do they make an adapter that would let me use my analog polycom on my IP link? Thanks as always!! -A

Folks: Is it possible to change a call forward status or number remotely (End user change) ? For example, an exec sets his fwd button. Calls are then forwarded to his cell phone. But later he changes his mind. Is there is a way for him to turn off or change the fwd number remotely? I think the...

Hello. I have an Option 11 switch with a Call Pilot server and we are running OTM. My problem is this: I have a user. Let's say his last name is Williams and his ext is 385. When using the dial-by-name feature, I dial 9(W)-4(i) and the dial by name correctly reads off his name and then says...

This may be an elementary question, but here goes. I have 3 phones on my Option11c cabinet that share an extension. (2) Digital Sets and a Cordless Analog set. My problem is this: The cordless can pickup in the middle of a call and join in or listen in. Also, if the analog is in use and I...

Guys and Gals, I am having some trouble collecting internal call detail reporting records. I have CLS=ICDA set for 2 extensions I am testing this on. Am I missing something else? Thanks Much -Aaron

I'm having a problem with my call pilot server and caller ID. My problem is for "return calls" within my area code. (Dial '9' to return the call option) For example my local exchange prefix is 347 When a call comes in from 347, callpilot obeys my Dialing Translations rule and places an '8' to...