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The screeching noise seems to be emulating from under the toner cartridges. The I.U. turns freely by hand. Black print is very faint on pages. Color looks ok. I suspect the Developer drive motor/ assembly but ran out of time and will return to troubleshoot. I haven't removed the covers yet...

Phaser 850. Scraping sound. Anyone had to replace a Y-axis belt drive assembly for noise? An awful scraping sound as the belts turn. Very noticable even in standby mode as brief low speed belt rotation is made. Sounds like worn out bearings.. it doesn't seem to be coming from drum side...

Model: Phaser 8400 Problem: Double images & Paper jam @ exit Image repeats & isn't cleaned off on right side of drum. (about a 1" wide strip, very close to the right edge) As a result, paper jams @ exit Cleaning cycles won't remove ink build up. So far: - New Maintenance kit was installed...

Customer has brought this unit in for a exit paper jam that won't reset & had also broken a clip off the snap-in green guide plate attached to the fuser, Said it had dropped into machine. Finally found the clip but no luck clearing the jam. Checked exit flags & cleaned sensors- all seem ok but...