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Forward Unconditional
Hi There, IP 40anything Firmware 3.1(56) Have noted the Forward unconditional feature now brings the forwarded call back to the originators voicemail box. Anyone else noted this and is this new "intended purpose", rather than actually forwarding the call unconditionally as the name of the...- hohumIPO
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- Replies: 5
- Forum: Avaya: IP Office
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Storing attachments centrally
Hi All, Is it possible to set up exchange and users in such a way that when someone sends an email with an attachment that exchange can store only one copy of the attachment and links are then sent with the email "as the attachment" thus cutting down on inbox sizes and redundant data?. I...- hohumIPO
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- Replies: 2
- Forum: Microsoft: Exchange
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Report for abandoned calls V's Lost calls
Hi, I have a site running CCC V4 with one group consisting of a handfull of agents. Call comes into group via AA (unfortunately this adds to statistical problems) where caller then selects the group and waits around. The group has queueing turned on and when they get this Q and Still Q'd...- hohumIPO
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- Replies: 3
- Forum: Avaya: IP Office
