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I have a vector that when callers use a single digit to go to an extension and there is no answer it does not cover to voice mail. Here is how I have it programmed. CALL VECTOR Number: 231 Name: CVB-Sales Multimedia? n Attendant Vectoring...

Here is the scenario: A call comes to extension 4723 and no one is at 4723 so extension 4733 uses a call pick up button to answer. The caller wants extension 4717. The user on extension 4733 transfers the picked up call and transfers to 4717.No answer on extension 4717 and has a coverage path to...

I have a g430 that I need to install a pri-t1. It is not an LSP it is registered to a 8800. I want the stations associated with this gateway to only use the pri-t1 that is installed in the gateway for both incoming and outgoing calls and not at our core location. I programmed the route pattern...

We are in the process of removing our prologix systems and installing g430 gateways in thier place. In a couple of these locations we have PRI T1 trunks for both outgoing & DID calls terminated in the prologix. The other locations use the trunks that are terminated on our 8710. How do I make...

HELP I have a Difinity with 2 8710 servers version 3.1.4. We are expieriencing fast busy on extension to extension calls within the same pbx. It is intermittent and I am having trouble troubleshooting. There are no errors and the telephone sets test good. The trouble moves to different extension...

We have a G450 standalone gateway with several analog stations in it. About every two weeks one of our techs has to busy and release the board. The complaint is that there is no dial tone. They were told that this is normal due to inactivity which is hard to believe. Has any one expierienced...

Does anyone know if SIP is working on communications manager 3.1.4? We are looking to upgrade to exchange 2010 and would like to incorporate unified messaging to our Avaya syatem.

Does anyone know if SIP is working on communications manager 3.1.4? We are looking to upgrade to exchange 2010 and would like to incorporate unified messaging to our Avaya syatem.

Hello, I am in the process of replacing a Prologix w/ a G450 LSP which will register to my 8710. The Prologix has a ISDN/PRI T1 span connected to it now. I will be connecting this span to the G450. What I want to do is have the calls from the stations on the 450 to go out the local ISDN span and...

When I do a dir on my 2651 i recieve an error "Router#dir %Error parsing (Bad file number)" I also cannot see any of my interfaces. Have I lost my flash memory? Thanks TomB

I was asked if there is a way for remote agent login. We have a user at out main site which has an 8710 and another site with a 8500. We are creating a help desk call center at the 8500 site but want 1 or 2 persons to be able to login to the same skill at the 8500. Can this be don? Thanks TomB

How do I trouble shoot my announcement board. All of a sudden I cannot hear any of the announcements on my VAL board. I tested the board and busy & released it. If I try to dial the announcement number I hear dead air. If I try to re-record the announcement I hear nothing. Could my board still...

At one of our sites that has a NICE logger. We changed the ip addresses to that site. How do I change the ip address to the NICE logger? Thanks Tom

We are in the process of upgrading our sites to the G350 gateways. They have the 340 WAN modules in them and are connected to our Cisco 7206 router. How do I set up the gateways to recieve DHCP ip addresses for our central site where the Cisco is? Thanks Tom

We are in the process of upgrading our voice network. We are installing G350 Gateways at our edge sites. Some of these site have 2 T1's. Could we multi link these 2 T1's on the G350? Thanks TomB

Hi, Is there any way to send SNMP info from a Definity G3R v10 to HP Open View? Thanks TCBOYD