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Im hoping to save programming and PRI keycode. Here is what i have and what im going to try to do- MICS 4.1xc with RAM V.1 : lots of programming+PRI Key I have a 6.1xc and a RAM V.2- 1) Can i power down, put V2 RAM in with 4.1, power up 2) Power down, put 6.1 in , power up Will i keep...

Trying to load VM Keycode with 9 * 8. After showing VM client, at the Data part, do i enter it 24 dig. or seperate the the 3 sets of 8. Reason for me to try this is, im having trouble in Element Manager loading it from a folder and even manualy with the dashes. The BCM is a 200 with 3.0 sftw...

I can seem to change number of rings higher than 4. Prime set is set under Term/ Set CFNA to VM DN, and put rings at 6. Under Sys Prog Feature settings changed to Call Back Trans to 6 rings. DRT to prime Y. DRT Delay 10. What else could i be missing to make calls ring longer before going to...

Hi Techs, If there was never a DS1 present in the switch, does the tone clock have to changed from a TN2182c to a TN768? The processor is a TN2404 which i believe is a V9si. Is there some sort of a conflict? I know a DS1 TN464f has to be on rel.8.4 or higher. I may be wrong. Any advice will be...

Hello Techs, Hopefully someone knows what im talking about. 016 ETR card that runs on Magix- Rumor has it that there is an upgrade for the sleepy port issue. Does anyone know and have any feedback on this. Thanx in Advance!!

Has anyone seen any out of box failures with 4610SWIP's. Two weeks ago 9 out of 20 bad. Yesterday 8 out of 16 bad. All similar issues with handset jack/hookswitch not responding. Definitely not Handset; works in headset jack fine. I noticed all SN# start with 07N532xxxxxx. Any feedback greatly...

Has anyone seen over the last couple of weeks CP100 that when trying to get keycodes for upgrades that the SN # are comming up invalid. Im on my third brand new CP100 with same senerio date codes are Sept. 21, 2007??? Is this my bad luck or does someone know something about this? My vendor is...

Im very stumped on this CP150 that has three out of the four ports busy. I have made sure ..and tried.. 1. no ext. accessing VM 2. idle in maint 3. disabled/enabled 4. cold reset 5. powercord reset 6. All connections are good What else can i try to free up the other three ports? I havent seen...

Hi I was wondering if anyone knows how to get the hold time to show in the Tapid software?? All the other times show up in the data but is there a way for the Legend to tell the Tapid to gather the HOLD time info. I couldnt see anything in the legend programming to specify about hold time SMDR...

Hello, I have an Ip Office I upgraded to 3.2 recently here in my office, Ive done the install here which I am an installer but this system isnt my specialty. I was wondering how i go about Hot desking, I have both digital sets and a couple of IP sets. My question is Can I , and How. If my...

I have searched high and dry for finding out how to reset a stand-alone partner mail r3. It's old. Im replaceing the HD. I have a perfect working unit but cannot reset to default.. I have hyper-term.. hooked up and have the menu up,, but not choices in there to reset.. I have tried all the reset...

HI, I JUST INSTALLED A NEW ACS R.6.0 AND I CAN'T GET THE CALLER ID TO WORK ON THE 2ND AND 3RD LINE. LINE 1 DISPLAYS CALLER ID BUT NOT ON THE OTHER TWO. AM I MISSING SOMETHING??

On an ACS Rel 7.0,, if someone is using a Voice mail other than a normal partner card/module ,, say like a verizon VM that picks up or a basic answering machine, how do you go about getting the ACS to recognize that you have a message and then trigger the LED on the phone?? programing steps or...

Ive thought i'd seen it all on these phones until, I came upon a bunch of 8411D's which all say "memory error detected reprogram phone" on the display,, there's nothing wrong with my switch in programing ,,which i have other 8411D that are fine using the same port.. Any idea's, thought's...

Hello, Has anyone heard of any problems with the time increasing or decreasing on REL.7 . Im confused because these a relatively new units. Is this a know prob. I can understand on an older unit but these are new?? Any comments will be appreciated!

G3 version 7,,, what will i need to make this happen,, do i use the DCE to connect,,, do i need a card, computer software?? Im familiar with Nortel with a RAD,, but not sure of the avenue to take for SMDR and Definity,, pls. help...

Hi TECH's, We have a CP100 in my office, for some reason one extension' calls are going to the general delivery mbx. instead of his voice mailbox. He's out of the office today and i dont know what he changed to make this happen??

Hi I dont know what is causing this? What is happening is if you select a line, then hang up the system calls me back,, is that bad software??

Hello, On a MICS 4.1 , I have one extension that I would like to only be able to dial inbound ext.'s and nothing else. The phone is already programed to work like the others in the office. Too many calls being made outbound from that ext. just want to make it only dial inbound. Thank...

Hello, odd combo prob. home telephone setup,one line in house dont know why they need this but, old nortel maestro phones, four of them , added 1 new aastra m9116 to the mix. What happens is that the aastra phone only rings once and all the others ring as many as you are dialing in. Aastra by it...