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With many, many customers using gmail, and a major selling point of the IP Office the free voicemail to email even on embedded. Has Avaya created a way to make this happen without the stunnel business.

IP Office R9. Previously had Nortel BCM and a few extensions had answer DN's, this would allow both extensions to ring when either number was dialed, but the number that was dialed had its own voicemail that would answer. Both extensions require the ability to answer their own calls as well as...

I have a situation where calls are forward to an answering service after hours. To do this I set a night button on reception phone, and set the huntgroup fallback - night service to another hunt group. In this hunt group I have one member that was forwarded unconditional, and forward hunt group...

IP Office 8.1 Preferred Edition. I have 6 receptionists who answer all calls, at different times. They log in and out based on there availability. If all members in hunt group are busy it is set to queues the call. Is there a "not ready" or "clean up" feature that can give them more time before...

Any other solutions available for Essential Edition that would act as Office worker or Receptionist. We have a customer who relies very little on voicemail so Essential and Embedded are the perfect fit. We have 6 people who field calls and use all 4 available Receptionist Licenses. We would like...

How do I stop the call from being recorded in the middle of a call. This is Preferred edition, with UC Mod. Using the record call shortcode.

I have a customer with a IP Office 8.1 In a branch office they have 2 IP phones and need a fax. The IP Phones are just running over a VPN, can any one suggest a product that would work well with IP Office. I saw a few just doing a google search, looks like a SIP to analog conversion device is...

New install 8.1. I go to the web browser, I can open and click the link for monitor and it works just fine, but when I try IP Office web link it just hangs on the loading IP Office web manager screen. This is 8.1 (67). Just for thew heck of it I loaded (65) and no luck either. I can get into...

I have a situation where calls are presented to the receptionist collectively. The problem with this is when she's on an call she'd like to place the call on hold or park and get the next incoming call. So we tried Collective call waiting and it works, although a new problem arises in that the...

What is the procedure for downgrading ip office to a lower software version within the same release? Is it as simple as the upgrade procedure but you do the upgrade with a lower version manager? Will a the programming remain?

What is the total number I can add?

I'm in the process of upgradding a customer to IP Office. With their current system, they can place a call on hold to another phone. They use the dial page an extension, they talk back and forth handsfree and then the receptionist puts the call on hold on their phone. Park buttons is an option...

I'm attemting to install pictures on my 9641G. After reading the documentation, it seems very basic. I have JPEG pics on a usb stick. I plugged into the top of the phone. Press Home, Pictures, and I get the text stating "To view pictures on your telephone screen , Insert a usb..... My system is...

Im looking for advise with a good wireless solution for IP Office. I'd like all WIFI IP sets to have basic IPO features like abillity to answer hunt group calls, transfer, twin, retrieve voicmail. But I'd also like to be able to send text messages to groups (of these phones) or emails. Does...

I have a pretty basic setup and decided to try basic edition instead of buying the essential lic. I'm using 95XX phones. Where do I program the (9) for an outside line. by default if I press intercom 9 it doesn't work. I have it somewhat working now with the ALS set up line 4,3,2,1,intercom. But...

I have a MICS with a call pilot. Calls ring receptionist and if no answer auto attendat answers after 4 rings. When on night service calls ring a group of phones and after 4 rings general del mbox. I want to set this up with 4 rings to AA. If I add the vm dn to the night it auto answers. I tried...

IP Office V1 8.0(46). I have a 9641G installed, the phone works but seems to have a few odd issues. When press about under the settings it reads 6.0.0 2010 Avaya. Do theese phone upgrade differently then other IP phones. I have the HTTP pointing to the ip office, and it seems to upgrade other...

I'm looking for Call reporting for IP Office Prefered Eddition with C110 Mod. Not a call center, just looking for something that works well with IP Office. Thanks.

Hello. Is it possible thru manager or monitor to view all the ip address's of the ip phones connected to the IPO?

What is a typical maintenance contract cost per year? This is for an IP Office ( I would immagine simmilar ammount for BCM), customer is wondering what this would cost comparred to service calls. Do people charge a flat fee based on the number of ports?