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Is it possible to set the information displayed using the CALLR-INFO button from within a Vector? I understand that the CALLR-INFO button is supposed to display any digits entered by the caller while they are in a Vector. I am interested in specifying what that data is in the Vector rather...

We have an automated system that places outbound calls through our Avaya PBX and then transfers the call to an ACD queue when the called person answers. The call center wants the telephone number of the person the automated system dialed to appear on the phone display when the call is received...

Hello. I have a Nortel CS1000E switch with CCM and Envox (now Syntellect) CTConnect installed. I have a softfone application that is using the CTConnect SetAgentStatus function to login the agent to a telephone device. We can login using the phone using the normal procedure (take phone...

Does anybody know what video products are available that will allow me to extend my desktop to an external monitor (say, an HDTV) from any one of 8 workstations? I am intrigued by that setup that they have on that TV show "NCIS" when Gibbs says "Put it on the flat panel, McGee!" and, with a...

I have been trying to use the mapping capabilities of Crystal Reports XI to show the number of phone calls received from each US State. The only options offered by Crystal Reports is to show dot densities. Does anybody know how to generate a simple US Map where the legend can indicate the...

I have a problem with my VB app where my main form attempts to re-execute Form_Load while I am executing Form_Unload. During my load procedure, I have a dialog box that appears that request the user username and password. This dialog box seems to re-appear when I am shutting down my...

I am developing an Access Report that pulls information from two tables located on different SQL Server systems. I have been successfully able to link the two tables and develop a query that displays the data in both tables using a UNION ALL query. However, there will be situations where one...

Hello. I have a need for my application to verify that I am still connected to my DB2 database. I am using DB2 CLI under C to interface with DB2 7.1. Every 60 seconds or so, I need to verify that the database is still up and reconnect if necessary. Is there a status command I can issue that...

Does anybody know how to change the IP address of Meridian Link once it has been installed? I have a Nortel Meridian Option 81C running Release 24.25 with Meridian Link 5C. I need to either determine which IP address was assigned to Meridian Link or update the IP address to a known IP address...

Hello. I am using a VB program to call a Win32 API. The API I am using returns a pointer to an Integer value. I have declared the external function as such: Public Declare Function sr_getevtdatap Lib "libsrlmt" () As Long The C equivalent of this function is: int...

I have a need to develop a VB application that calls C functions get information. One of the functions allows me to specify a handler function that will be called every time a specific event occurs. For example, in C to register the function I need to call: sr_enbhdlr(devh, usEvtcd...

Hello! I have developed a Windows NT/2000 Service that I have been able to successfully install and launch. However, I would like to pass a parameter to the Service. I attempted to specify a parameter in the service properties under Control Panel, Services. But, when I put the parameter in...

Hello! I am looking for a way to print characters to a specific position on a console screen (STDOUT). I want to write the string "Processing...01" and replace the 01 with 02, 03, 04, 05, etc. every second. This requires that I be able to write to a specific position on the screen...

I need a DB2 function that removes the alphabetic characters from a column value. For example, I have a PHONE_NUMBER column that is supposed to have only numeric characters. But over the years, users have been putting additional characters in this field (e.g. "(800) 555-1212" or...

I would like to define a default value for a column using a computation of the value from another column. However, SQL Server complains when I specify another column in the default clause. For example, I would like to use the following formula as the default for column EXT...

I would like to list a column from my database in a particular sequence. To accomplish this, I have created a column called SORT_ORDER that allows me to sort the records when I select them. I have the created the following SELECT statement: SELECT PRODUCT_NAME, SORT_ORDER FROM PRODUCTS...