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Every time my client tries to print out of powerpoint, it reads "powerpoint has encountered a problem and needs to close." I tried to repair the program by going into the add\remove program and using the detect and repair, that did not work. Someone out there please help me with this one. Do you...

I have a client, that says every time they try accessing mail, the computer reboots itself. Client is running Microsoft Outlook 2003. I need suggestions on what could be causing this. 2dicoth5

I use SMS(Systems Management Server) to remote access client computers. At times I get this message saying "SMS has encountered a problem and needs to close". If I press the print screen button or ALT+print screen, where do I go to retrieve that picture? 2dicoth5

I have a customer with a Partner ACS 509 Processor. This customer is a middle school with 2 principals. Their extensions are 12 and 13. They have their own line which is line 2. Only these extensions ring when line 2 is called. They have no mailbox setup for voicemail. Question: How do I make...

How long can I run cat 5 cable for a bogen amplied speaker into a bogen paging amp?

I have a customer with a Partner ACS R3.0, PARTNER MAIL VS R5.0 module W/PARTNER MAIL VS 4-PORT EXPANSION CARD. The problem is that the voicemail freezes up. When this happens no messages can be left or retrieved. #728-reset and save all, clears the voicemail and then everything works. Nothing...

When calling company, Ext. 10 is the receptionist phone and the only phone that rings. What needs to happen is, if Ext. 10 is not there, then I need the phone to ring to Ext. 11, if no answer then go to Ext. 24, if no answer, go to Ext. 13 which is the only ext. with voicemail. There needs to be...

I have a potential customer with a Toshiba DK-14 telephone system. They have 10-button 2-line LCD digital speakerphone sets. Now my company generally deals with Partner, Legend, and IP Office systems. It's been a while now that I have installed their system for them as a favor but are looking...

My customer, has transtak 9031 that cannot be used. The display on the phone continuously says "Change Button Map". I have already changed the communications system settings to register phone to a Merlin phone system. The display shows LCL:M1 which is the right button map for their system. My...

I have a customer that I service their computers from time to time. Well, I received a call saying that my customers computer screen goes blue while working on it and indicates "PHYSICAL MEMORY DUMP". What is the issue with this computer? Any suggestions on what is causing this computer to say this?

I have a client on a Partner ACS phone system. The issue that is occuring is, when someone is on one extension and another person picks up another extension, they can hear each other. The building was already wired when Partner ACS was installed. Is it possible that if this building is...

My isp is working correctly for all other computers in my office. My computer on the other hand, cannot reach certain websites. When website is typed in ex., www.yahoo.com, it immediately tells me "This document contains no data!" Please help why i can't access websites.

I have a customer that uses an avaya partner ACS system. When someone in the facility is making an announcement using (overhead paging), if any handset is picked up that is connected to the phone system, it immediately cuts off the person using the overhead paging. Why is that happening?