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Does anyone know where I can get a copy of the Nortel Remote Office Connectivity Manager software used on the 9150's and Reach Line Cards? I am trying to reconfigure, and can not find the software. Thanks.

What do I need to do to show status of other extensions on a receptionists phone? She has a 24 button phone, and would like to have some of the buttons show if certain people are on the phone (like a blf). Thanks.

I have an IP Office installed with a PRI. The PRI provider (MCI) is delivering 7 digits. When I dial out, the caller id only shows the 7 digits. Is there a short code I can add to prepend the area code? Thanks.

I have an several IP Office 406's. I am in the process of upgrading them to v2.0. The first 3 upgrades went well, but the 4th one did not. It made it through the config erase, but failed the upload, so now it has no config. I have connected to the DTE port at 38400 8-N-1, and rebooted. I get the...

Is anyone using Compact Contact Center? Is there an evaluation copy available. I have a small call center set up, and would like to be able to get simple statistics and reports. Any help would be appreciated.

Hello all. I am having problem with an IP Office and DNIS. I have the 4 digit DNIS programmed into the MSN, but when using monitor it does not seem to be receiving. I have had MCI test, and they confirm that they are sending. Any suggestions? I have the MSN programmed w/ 4 digits, including the...

I am trying to use RIS on Compaq IPaqs with USB mice and Keyboard, and it doesn't seem to support it. Any help would be appreciated.