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Hello all i have a ip412 with a 4 port analog trunk card set my main hunt group line id 701 the system will not answer the calls via voicemail? is there a route / hunt group missing? Marco EC Enterprise Consultants Communications Specialists www.ECcableguys.com Over 40 Years Experience

Hello Again We are having an issue of some phones not being able to dial touch tones only on voicemail calls EXAMPLE: User 298 - dialing into voicemail, system answers with users mailbox. user tries to listen to messages option 1 nothing happens menu keeps playing.....now it is spreading to...

Hello all looking to see if for remote access say dial into the system AA answer you can get to a prompt for your extension but then doesnt let you into listen to your vmail....is this because a remote access code on IPmanager is not porgrammed...i believe there is a simpler solution IE each...

IP412 Users in 4xx range can dial touchtones users in 2xx range can NOT dial touchtones i heard there was a problem in a earlier release but not in 4.1 ? Marco EC Enterprise Consultants Communications Specialists www.ECcableguys.com Over 40 Years Experience

Hello All We are having issues with a PRI CID 2 lines going to the correct fax extension here is current set-up IP412 6.1 Incoming Call route 2 9480 to extension 478 7616 to extension 477 (which are on a 8 POTS) AA VM PRO has a F going to one extension 478 But now : #1 how do we direct...

Hello Looking to set 2 Fax line son incoming PRI tried setting ICR to extension 501 aka ATM port 1 route does not go anywhere, VM PRO Answers that extension..thoughts? Thanks in advance Marco EC Enterprise Consultants Communications Specialists www.ECcableguys.com Over 40 Years Experience

Hello All I have tried default passwords for my ipo 412 the defaults are not working...ideas? Marco EC Enterprise Consultants Communications Specialists www.ECcableguys.com Over 40 Years Experience

Hello i have voicemail pro with auto attendant all selctor codes work but when using dial by name directory the extension entered via name just transfers to Ext 200 and not the callers mailbox....thoughts? I am onsite... Thank you Marco EC Enterprise Consultants Communications Specialists...

Have Voicemail Pro on standalone PC with IP address same as IPO...Voicemail PC does not see IP office...even when directly pointed to it via IP address.. Ideas why this is not connecting to the system. In IP manager it is set for the IP of the Voicemail PC Marco EC Enterprise Consultants...

We have an Apartment complex to be installing wireless for the building. Specs are: 6 Floors 160 or so Units Concrete Foundation brick exterior Aluminum Beamed and sheet rock apts. Squared Floors Courtyard in center Our ideas were to install: Netgear FVS 338 Router on a Cable connection...

Recieved 24 5410 IP Sets with serial numbers starting with 08N505 was told via technical bulletin will not work with my IP412 R4.1 What is up with this? isnt 4.1 most current release? This is a problem especially when customer has recieved these 24 sets.... Anyone else hear of this problem...

I have a IP412 unit with the following: IP412 - PRI card - 4 Analog Card - VCM 30 2 - 30 Station Digital 1 - 16 Digital Sta 1 - 16 Analog Line What we are trying to do is... Use the existing site, SITE1 with IP412 and vpn to SITE2 the setup I was thinking is: SITE1 > Router > T1 >...

Hello again I have a IP office 412 in NJ office we want to connect a IP 5210 from VA with no connection other than internet T1 to the NJ office, how can this be done? Do we need other equipment there? thanks Marco E C Enterprise Consultants Communications Specialists www.ECcableguys.com...

Hello Everyone I ahve a IP office 412 was looking to see how we can access it offsite vai high speed connection. I noticed port 50863 or something along those lines is a service port would this be ok to open and would that work through the IP office? much apprciated Marco thanks E C...

How to program a general mailbox E C Enterprise Consultants Communications Specialists www.ECcableguys.com Over 40 Years Experience