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  • Users: llathrop
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  1. llathrop

    trying to figure out how roll calls to a DN from a console

    I need to make calls roll from my console to a callpilot DN after approx 30 sec. I have looked in my CDB, and tried changing my AODN, ATIM, etc. but nothing seems to work. The phone just rings and rings. On the other hand we can put the console in night mode, and it goes to the DN, etc Where...
  2. llathrop

    activating call pilot desktop messaging

    I have call pilot 1.07.09 on an option 11, and I am trying to figure out how to set up unified messaging. What I would like to happen is for users to recieve an email when they have a message. When I look through the system, every option that I can find that might be related is greyed out...
  3. llathrop

    Forware Attendant to DN after several rings

    I need to change my current setup so that my attendant console forwards to a DN after so many rings, to be anwsered by a backup. They also asked if possible to transfer to alternate DN when more than 2 people are on hold at the attendant console. Currently, it rings for as long as I have been...
  4. llathrop

    cfxa question

    I have cfxa set on many of our phones, and it works great for internal calls. They get forwarded out to the cell as expected. The problem is that calls from the outside go to the receptionist, and not the cell. The receptionist can forward back to the number and it goes to the cell, but i...
  5. llathrop

    trouble configuring router login w/ACS

    Hi, i am having some trouble configuring my routers to correctly use our ACS server for login, etc. The goal: To login through network or console with an approved ACS user name and password, unless the network is down, or the ACS server is unavailable, in which case we would login with a...
  6. llathrop

    SCH2501

    I am trying to out a phone, and I get: SCH2501 An attempt was made to change a telephone that is in the process of relocating. How do I make this phone go away? How did I get into this mess? Thanks again, Luke
  7. llathrop

    remote call forward

    I want to be able to remotely forward a phantom set, by calling a number and entering the new number to forward to. Is their a way to do that? This is to change the On-call number that is reached from a Call Pilot menu. the on-call tech will call the number and set their cell phone as the new on...
  8. llathrop

    denying long distance/allow 1800

    I am trying to deny a set access to call long distance numbers,but allow them to still call 1800 number(such as 1800-callatt) I have it set to deny them long dist by changing cls to Toll Denied, but I can't seem to figure out how to still allow them to call 1-800 numbers! I can post any info...

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