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  • Users: Stinley
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  1. Stinley

    Activity Code Report

    Hi, Would anyone be able to tell me why I'm receiving some zeros against an agent's name in the 'Activity Occurrences' field of an Activity Code Report? The rest are either 1, 2, or 3. I'm running SECC 4.2. Cheers, Stinley
  2. Stinley

    ISDN30 Call Capacity

    Apologies for the basic nature of these questions... I understand my company has 30 channels coming into the business via an ISDN30 card; does this mean that we can only accept 30 concurrent calls before calls are rejected or the caller receives a busy tone? Does the 31st caller receive a busy...

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