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On both software levels with 54** series phones there is an extremly poor speech quality/feedback with transferred calls. Lines are ISDN. Have tried AGC on and off. Any other programs im missing here?

I have to record mileage, start times/finish times and job numbers each day. Have designed an OUTLOOK form. Can this now be used on my PDA? Windows Pocket POC 2003

Has any body the link on the above document. Been trying to find it on the support site all morning to no avail.

Our office manager is a member of around 20 Hunt Groups but not enabled. On her phone a 5420 she has a HGNS+ Button. If this is pressed the IPO Freezes and reboots. We have has this problem for a little while and have upgraded from 3.0 (44) - 3.1 This made matter worse so I rewrote the entire...

Would their be any reason I cannot break into the DISA AA options on the 2 channel message card. Have set incoming queing and then a Digit 1 input to transfer to SVM card. But will not follow DTMF commands. DISA security is set to trunk. Any ideads.

We have a host of sites running Contact store. Seem to be having major issues with the actual "Recordings" being saved to the server but also being put into the users mailbox. The Recordings are set to Mandatory and the two check boxs to enable VRL are checked. Is anyone else experiencing the...

From UK I have set a shortcode to Shortcode #4XXX Dial #4N Route Default Feature VoiceMailCollect. Should this work on a 4 digit extension? Also could I then put a key onto the receptions handset. I guess it would only be a Dial #4

LCR or should I say ARS is all set and fine, BUT they are wanting Extension level billing. Is this an easy thing to set. Customer is going to be really funny about down time, so not to keen about them not being able to get out side lines.

What will this stop working?

I'm desperatly trying to seek a UK part code for the KXTDA Handsets ie KXT 7665 ect. Has any one got one they use. I'm trying to get hold of a load for VM Leads.

Is this possible? with groups/extensions to actually show the persons/companys ddi rather than main number. I have looked through Prog manual but cant see what im after. Many thanks

basically the client is a "Virtual receptionist" They will dish out 0870 number s to clients that will then be pointed at specific DDi's. They want to know if the IPO has the ability to automaticaly associate an account code when someone dials in on that DDI. This can be used for tracking...

basically the client is a "Virtual receptionist" They will dish out 0870 number s to clients that will then be pointed at specific DDi's. They want to know if the IPO has the ability to automaticaly associate an account code when someone dials in on that DDI. This can be used for tracking...

On installation of Version 3.0 User Disk. I get the "Welcome to InstallShield Wizard for IPOffice User suite" I get the cancel or next but when I click next I get the following error. "Error Number: 0x80040707 Description: dll function call crashed: Installdll.Getunitinformation3 Setup will now...

one of our customers has had their passwords changed and are unable to get into it. Is their any back door passwords I can use. Or is it a DEFUALT all scenario.

The wallboards keep logging them selves off and the service needs restarting. Has any one experienced this at all?

A query, I have just done some maintainance on a system which all the keys are labelled as follows. CallPickUpMembers - "GroupName" However I have been told by our tech support providers keys should be presented as: CallPickupMembers - GroupNumber/KeyName Is there a correct method here or...

I need to Overflow calls from site A Main Group to site B Main after so long. I have tried diverts with Dummy users, Shortcodes and cannot get this to work. I can dial the huntgroups manually but can I make use of the calls transferring accross the link.

Have a version 3.0 (44) switch with 5410 Handsets and client has commented on callers are saying that they are very quiet. Would their be any reason for this. Have checked volumes controls and also the Reset volume levels are off.

Some assistance if possible. May seem a really simple solutions but cannot get it to fucntion correctly. We have a link established and can dial accorss sites, however. By manual activation on Manager the client would like to be able to; Site A would like to be able to call forward...