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'i am having an increasing amount of complaints of IP phone users saying that callers to their IP phone from outside our network (PSTN)are hearing the Unity Connection default greeting prompting them to enter extension. This plays twice and then the call resumes. During this event, the IP...

Is there an application for broadcast paging over many Call Manager phones? I have tried Berbee but it seems to me that Berbee wants me to dial a code or press a service button, "record" what I want to say, hang up, and then it sends the broadcast. Is my analysis of Berbee correct, AND more...

I have DID numbers on a PRI and wish to use the last three digits as extensions on a CME. I want to drop the leading digits on inbound calls and have the remaining three digits call the appropriate extension. And have voice mail (CUE) set up as said three digit extension. I also want to...

I have DID numbers on a PRI and wish to use the last three digits as extensions on a CME. I want to drop the leading digits on inbound calls and have the remaining three digits call the appropriate extension. And have voice mail (CUE) set up as said three digit extension. I also want to...

I am trying to add an h.323 PRI gateway to a Cisco 2821 running CME 4.2 and Unity Express. Can anyone send me a sample config for this, or a link to some sample configs. I feel as if I am close but if you have already done this, please help a CME newbie out. I have a VWIC2-1MFT-T1/E1 card...

Anyone else affected by the Cisco security advisory http://tools.cisco.com/security/center/viewAlert.x?alertId=15128 and others related to CVE-2008-0600, CVE-2008-0100, and CVE-2008-0009? How do we determine kernel version on CallManager 5.1(3) and then update the Linux kernel? Do we wait for...

I am getting this message when I attempt to update a couple of Berbee Informacast servers (new installs). It acts as if it can't see CallManager. I am attempting to bring one server up on a 4.1(3) cluster and one on a 5.1 cluster. Getting same error on both. Here is the specific message...

I have admin assistants who have shared line appearances of directors. Actually, I have many shared line appearances in my CM system. We only recently converted VMail for this system from Avaya Modular Messaging to Unity , and that is when this particular problem began. My problem is that...

Folks, I have a CM 5.0 (1) install that will not allow me to get past the web based logon screen. I get login failure. I can however, logon to the box itself using SSH. Isn't this the admin logon and password? I created the same user and password for all instances during the setup. How can...

I am wondering if I can split a 2811 VWIC-2MFT-t1 between two CallManager clusters. If so what are the commands and where would I do this in the 2811? Seems like I read somewhere that MGCP gateways had to belong to a single CM cluster but I am new to this. I thought a solution would be to...

Is anyone using Altiris to create an image of CallManager servers, including OS, application, configuration? My thought is to use network images to rapidly rebuild callmanager should the need arise. Thx.

We have a user who deleted malicious messages and now wishes to retrieve them. Is there a recycle bin or area in the server where they are stored from which I could pull them? We backup messages each night to CDRW but does that include deleted messages? Intuity Audix MAP 100

I have four PRIs attached to a CallManager cluster Version 4.0 2sr3. Traffic studies from CO (our 5ESS) suggest a possible loopback of some kind when digits are sent into CallManager. We only look at 5 digits but there are those in the CO who say CallManager must be looping back the calls to...

I send PRI gateway calls out on LD auth coded trunks and have a bigwig who wishes not to have to enter an auth code. Can I assign certain channels from an MGCP gateway to a certain telephone via CSS and Partitions. I need to know if a PRI can be broken down in CManager 4.0 2a (srb) by channel...

I send PRI gateway calls out on LD auth coded trunks and have a bigwig who wishes not to have to enter an auth code. Can I assign certain channels from an MGCP gateway to a certain telephone via CSS and Partitions. I need to know if a PRI can be broken down in CManager 4.0 2a (srb) by channel...

I am sure some of you have seen these type errors. Is there anything I can do short of reloading windows. That is what Avaya ultimately suggests. Report Engine: avsRep.exe - Application Error The instruction at "0x7c91142e" referenced memory at "0x35323345". The memory could not be "read"...

I am caller ID'ing an office code of 661 or 664 when it should read 681 and 684, on outgoing calls. This is a CallManager receiving PRIs from an S8700 receiving PRIs from a 5ESS. I feel confident that the CallManager is not doing this. In fact, I think it is the 5ESS but I need to rule out...

Anyone with settings for Avaya S8700 and CallManager 3.2 IP H323 trunking. It seems to be trying but when I call avaya to cisco, i get reprder. when I dial cisco to avaya the call immediately drops. I think I am routing peoperly in the Cmanager

Is there a way to remotely change VAL announcements when calling from a non-Avaya (outside) phone? Can we do it with some type of adjunct routing or something? Ip connectivity and replacing the wav file is not an option. this must be dial up.