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I have IP phones that are rebooting themselves. I notice some dropped packets in our 1612 and some latency but overall it doesn't look too bad. Our signalling servers are running 4.5. Does anyone have any suggestions as to how to troubleshoot this problem? (our vendor is "in a meeting" :-0 )...

Looking for the steps to configure NTP on the MSFC portion of a Catalyst 6000. I found info on Cisco's site for HA dual MSFCs, but I only have a single MSFC. Thanks in advance!

I have a Nokia IP380 running Checkpoint Firewall-1NG, version 4.0.1. The problem is that a few times per day I will suddenly get no Internet browsing or email services for about a minute. If I have Tracker, Monitor or Dashboard open when this happens I get a message that the connection to the...

Does anyone have the milliwatt settings that a Cisco switch is asking for to hook up either a NTDU91 or NTDU92 phone? Thx, Fred

I have a Nortel Voip system running on Nortel hardware. I also have a Cisco data network that uses 3524 switches with POE feeding into Cisco 6509's. The two networks can talk to each other via a Nortel 1612 router. Is it possible to plug the Nortel i2002 or i2004 phones (currently with static...

Does anyone make a dialer that I could use to dial my Nortel IP & TDM phones from my Outlook contacts? If it makes any difference, I currently have CP 2.5. Thanks, Fred

I can't find the username or where to enter one, for getting web-access to a 460. The password field in 'Console/Comm Port Configurartion' is set to 'local password.' The 'use list' field in Web Access Configuration is set to 'yes'.

How can I find out what my Call Pilot serial # is? Thanks, Fred

Does anyone know which database engine OTM uses? Also, is there a way to manipulate the data globally or by groups? For example: Is there a way to change all CLIDs to "D" at once, or for a subset such as a department?

We have a branch office that runs a BCM 200. About once a week the service goes down at this site and the box needs rebooting. Last week voicemail wouldn't work and the vendor said he thought the trunks (8) were not releasing after being used. He went in and stop/start'd the H323 service and...

Please excuse my newbie's lack of understanding of terms, etc. We have a branch office that runs a BCM 200. About once a week the service goes down at this site and the box needs rebooting. Last week voicemail wouldn't work and the vendor said he thought the trunks (8) were not releasing after...

We are are a local government consisting of a city and a county. We are set up so mail from the city is joebob@ci.xxx.xxx.us while the county people are bettysue@co.xxx.xxx.us Externally, the co.xxx.xxx.us addresses point to the ci domain. Additionally, the outbound co addresses get switched...

When I try to open a message in CP, I get the following error: Error from the WaveDevice.play. The voice message cannot be played. A device ID has been used that is out of range for your system. Any ideas?

Another newbie question here....How do you sync time on a Nortel phone network? I have an Option 11, Succession branches and some 460's. I use ntp on my data side. Thanks, Fred

We have a new Nortel phone system that is producing some one sided calls. Usually the call originator can't hear the person on the receiving end. Most bad calls are outside to inside but some are inside to inside w/ 4 digit dialing. We have a Succession system (as far as I know)with a mixture...