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I have followed the directions step-by-step to publish a webserver (http) and all I get is "ISA server denies the URL" (ISA's version of a 404 page). Watching the logs, I see my request three times, first entry is denied (default rule), second entry is "allowed -initiated" (using the web...

I'm about to pull my hair out. I installed ISA Server 2004 on Windows Server 2003-R2. I have DHCP, and DNS services running and configured as per ISA 2004 dox. As per the ISA 2004 how-to's I have the firewall rules set for (the <outside> label indicates the external adapter IP address for the...

I've read what I could find. I'm still clueless. How do I call forward, or night call forward a hunt group? Do I really have to use vectors? If so, where is a reference on vectors? Syntax? Commands?

What is the procedure for "coupling" a 767 to a processor port? I find there is a processor port labelled ISDN already. Do you create a new ISDN "port" for each 767? Or do you create a port for each signalling group? Aren't the signalling groups simply protocol definitions more or less? See...

How do I set up a PRI to PSTN? Make this simple, and straight-forward, prefereably a link to an Edoc. We will be connecting to a 5ESS, using NI-2, esf and b8zs on the span. We have the card installed, and have actually had it working (by trial and error) but incoming calls rang once and...

Is there an overview of the ACD Call Center capabilities of Avaya switches somewhere that I could access/read/whatever? Also, what port does the switch communicate ACD activities to outside servers through? I'm an Avaya virgin, and have extensive experience on Nortel so if one could give me...

ow does one get rid of the Voice Mail Box Administration Application VAS entry in the CFN (Option 11C). I have removed the AL, the ACD agents, and all TN's have had the VMB outted on them, and disbaled the VMBA in LD48. The VAS looks like this: VAS VSID 09 DLOP APPL VMBA...

I thought I saw a forum dedicated to Call Pilot here once. Am I mistaken? Where is it if I'm not?

I never gave this much thought since I don't use it. But the caller's list, and called number list in the 390X phones at my location list these by name, not number. Of course, unless they are internal callers it simply says "UNKNOWN". I have a user that wants the list to be by number instead...

I keep getting the following ERR036 on my Option 61C on Succession 3.0 ERR0036 Set Based Buffering was unable to put a message into an SSD message buffer. Action: To fully recover from these errors the system requires a Warm Restart Initialization. The manual INI recovery operation may be...

Anyone have an aspect script or at least what to turn off/on, etc. on a US Robotics modem for TTY access?

Does anyone have the vxWorks user name and password for the ITG card handy? I can't find my notes, and they sent me one without the flashcard. I have the ITG Line 3.x software loaded on a flashcard but I need to use the operating system to get it in the right directory so I can start setting it...

Does anyone know the password used by OTM when syncing the ITG Line cards? I hooked my laptop up to watch the messages while trying to do a get and put from the itg line card and it keeps saying "login failure". This is when OTM is doing an FTP "put" or "get". Which password is it? Where do you...

I rebuilt one of my call center supervisor's phones in software and now the Observe button doesn't work. I get a no speed call list error. We've never used speed call lists. The TN dump is below. Will the CLS = OSUA keep this from working normally sans the speed call list? TN 020 0 13 14 TYPE...

Are the IP Line and IP trunk side cards identical except for software?

Reading the question concerning FTR EHT issue is2teli posted reminded me of this. Could someone post an example of port 16-31 programmed for use with the analog adapter on a 39XX series phone? I have had various cases of fax machines failing on certain analog ports, but working on a standard...

I know you can do a TNB dump and manipulate the database extrenally, upload it to the drive, and do a sysload to bring the system up on a new batabase. How is this done exactly? What filename do you use? Commands? Can it be done for the DGT, RLB, and CDP (DSC, TSC, LSC) also? What pitfalls do...