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Can you apply a name to a LDN? If so, how? Opt 81 Rls 4.50w.

I have a customer that has an ACD report that the AVG DCP inflates to values every few days that seem to be in error. Does anyone have an idea of why these values inflate on these days? Here is a print out: ACD 000 2008 08 08 10:00 REPT 1 ACD AVG CALLS AVG AVG AVG AVG...

How can I pass thru the external CLID when forwarding and internal number to a cell phone? Only PRIs involved. I DID in get forwarded to cell, but just get the main number ID. When just calling cell from internal number, I get CLID of the internal number. I just want the external CLID during an...

Just recently upgraded a 81c to rls 4.50w. The operators have said that before the upgrade when they transfered callers to outside lines, the EXCL Source key would lite automatically and there was no audio path between the operators and the caller during the dialing of the call. Now, no digits...

I have a CP150 mini off of a OPTII. The customer want a disclaimer, which it has before the auto attendant, to play before ANY voicemail message is left. Short of them re-recording every mailbox greeting ,is there another way to do this? Will customized prompts be the way to go? I could not find...

On the Menus, can you: 1)Have a "go Back" to previous or at least the Main menu? 2)Repeat greeting without hitting a key? (i.e. - repeat 3 times before disconnecting) I could not find anywhere where it said that you can do this. Any help would be greatly appreciated. Thanks

I keep getting a : BUG6247 EvtColl: AAL file access error. ERROR: Cannot create path "c:/u/rpt/". RPT: can't create log file c:/u/rpt/rpt.log (errno 0x380001) I can make it happen when I try to list out error codes from the system. I can assume that I have corrupted software. Any other ideas...

Is there a way to make a set do something else, such as Buzz or beep, while you are on the phone and a second call comes in? It gets pretty annoying. Is there also a way to see what the number is that's coming in? Caller ID works fine otherwise. Thank in advance

Info for thread799-943038 and others: Login: tas Password: POU4F3 Will let you get info such as Serial Number, check PCMCIA status, etc... Can change IP and some other configuration parameters

I have a customer with a MICS ,SP:30nCG20NAT, I assume is Rls 1.(I don't have a translation of the SP#)Reading the posts, I assume that I'll have to go to Rls 6.1 before going up to Rls 7. I also assume that this could take about an hour to complete. I was just trying to ballpark downtime for...

I have an OPT61 Rls 4.5. I need to have a group of analog ports not to ring if someone dials them. They still need to dial out ,but not receive any calls. Does any one know how to do this?

I've set up remote call forwarding as per the NTPs. I get all good tones through out the process except when I enter in the "destination number" followed by the "#". I won't let me forward to an internal or external number. Phone can be manually forwarded with no problems. I don not get the...

I have a PRI that my customer wants to switch to a T1 to break it up into two seperate trunk groups, using the same hardware(Dual T1 card,CSU,..etc). Other side in a DMS250. The DMS tech says his system is set up for Wink, other choices were loop,ground, and immediate. I could not get the T1 to...