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Hello everyone, I have a customer on a R11 500v2 running Voicemail Pro on a Windows server. They purchased Media Manager License. Do we need need to install application server in order to use Media Manager? I have no experience with application server and figured I would start here as the docs...

Hi everyone, I have a new 500v2 9.1.10 install and airespring sip. WAN 2 configered to DHCP to customer lan that is connected to the internet with public ip from airespring. The sip trunk licenses are entered and valid, new sip line 17 created with only the IP address of the airespring sip...

R9.1 500v2 and server for one x. EVERYTHING works except no audio on voip mode when outside the LAN. Post forwarding issue? I have the ports listed in the doc on the knowledge base for this application forwarded and the split fqdn (or voip mode would not work at all). I know I'm close but need a...

What is everyone using these days that doesn't involve a whole new network and crazy costs and install time?

Anyone ever had a problem with this? 406v2 running 4.2.23 single PRI. No Alarms or errors on the PRI. I am thinking it is the providor but that is always fun to prove on a PRI.....

Anyone done this without issues?

IP Office 8.0.52 192.168.2.4, sonicwall Pro 3060 192.168.2.1, providor mesh network to site B (ethernet cable across town), soncwall tz210 192.168.41.1, 9620L dhcp and 192.168.2.4 for call server. from site B i can ping 192.168.2.4 and from site A i can ping 192.168.41.14 (PC at site B) the...

I have the customer set up with site A, B and C on SCN. They are now wanting to deploy 36xx phones to a few new small sites (1) per new site. The sites will be connected to other sites via a metro E connection (As close as you can get to running a cable across the city or county. The customer...

I know G is for group but what does the rest mean. Two phones have the 2x, one has 3x, one has 4x and the two other phones in the group only have G at the moment but all change regularly and it does not change if the extension has a missed call.......

outcalling works to the cell phone, however right when you answer the call all you here is press * #. You dont hear that you have new messages and if the user presses * # it turns outcalling off.....

I have an incoming call route with a default- VM:Day AA, Day- VM:Day AA and Night- VM:Night AA. Day time profile is m-f 8:30am to 5:00pm, night time profile is m-f 5:01pm to 8:29am and s-s 12:00am to 11:59pm. VM Pro modules of Day AA and Night AA are built with menus and different entry prompts...

Off the main AA touch tone 0 rings hunt group, hunt group has two members and is set to sequential, no answer time of 15 seconds, no overflow, vm answer time is off, vm is checked on, queueing check on, announcements check on, vmp pro start points for the group are leave, queued and still queud...

I have set up multiple 5610's and recently a few 9620L vpn phones. I have always used netgear FVS routers. Recently I tried to convert a 9620L on a 500v2 running 6.0.18 to VPN and the VPN options are on the phone but you can't change them. I tried on another phone and same problem. I have 4...

I have tried everything and cannot get a DID to ring a single extension, hunt group, calling group, or operator group and then go to AA day or night. The only time it will go to the AA is if i send it straight there.

I have several customers sites along with my own office that have 5610 and 9620 vpn phones. All sites use netgear fvs338 routers and all have problems. The more phones you connect to the router the more frequent the problems become. Because of the nature of the problems I am blaming the router...

Hello all, can anyone suggest a router and vpn client software for Iphonemanager? This will be a first for me. Looking for something on the budget side of things as this is for a small office.

Is there an Avaya document that list them? I searched everywhere.

IP500 4.2.11, netgear fvs338, 5621sw IP phones I have several sites with these routers and running (1) vpn remote phone on them. I am now tring to install (2) phones on 1 router and have followed...

IP500 4.2.11 new PC from Dell with XP pro sp3, and VM Pro 4.2.24. after about 10 minutes VM stops running and when you try to connect to the IP Office from Manager you get "failure to communicate with IP Office". it is not a connectivity problem, it even happens when directly connected. anyone...

cannot get this to work using gmail as the smtp server smtp.gmail.com port: 465 requires authentication antone have any ideas?