I've got a customer that has a MICS w/ DR6.1. The T-1 in it is a point to point hooked to another MICS w/ DR 6.1. They are having some major issues with the T-1 and I might need to replace the DTI card. Can I replace the T-1 card (#NT7B74AAAA) with an older one? Or does it have to have the newer...
I had a request from a customer today and I'm not sure this can be done. It's on an Option 51 w/ Mer. Mail. Right now they have a main number coming in on a T-1. Calls ring in dirrectly to auto attendant and then transfer out to extensions or the operator. No DID's or anything special. Is there...
Can anyone give me some instruction or any hidden tips to get this working. I need to set up in CCR so that when the caller presses a certain key they are forwarded out to a toll free number. I tried to set it up but everytime I checked it the call pilot would say that the routing wasn't correct...
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