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Hello All- Our network recently was rebuilt and the Merlin Messaging IP Address is now no longer on the subnet of the new network. I am attempting to access the administration interface through a serial connection. I have found documentation that requires a 355AF adapter, DB25 to DB9 adapter...

Hello all- I am having some serious problems getting UM up and running. We currently run Exchnage 2003 through a hosting provider, so using Exchange integration is obviously a no-go. However, I tried getting the SMTP option working, still a no-go. It seems that our Exchange host performs a...

Hello everyone! I was in the middle of programming a 4412D+ connected to an 024TDL module using SocketSPM when SocketSPM "Blew Up". Now the only thing that will light up on the phone is the Message Light and it is blinking. No dial tone, no info on display, everything is dead. I have tried...

Hello all! I have an existing Merlin Magix system configuyration as follows: Processor Cabinet Processor 4.0 412TDL 016ETR 016ETR Merlin Messaging 4.0 800 GS/LS-ID Expansion Cabinet 800 GS/LS-ID I am adding an 024TDL module to the system. Just from reading the other posts in this...

Hello everyone, I am wondering if it is possible to save or convert a voicemail message to an audio file like .wav or equivalent that can be saved locally to a pc's hard drive. Does anyone have any ideas? Thanks in advance, Brandon

Hello, Does anyone know how to upgrade the Merlin Messaging software from 4.0.42 to 4.0.43? There is a new feature in 4.0.43 that I could really use. I posted a topic in this forum about it: http://www.tek-tips.com/viewthread.cfm?qid=1029121&page=2 Apparently, Avaya has implemented an...

Hello All, With our old Partner System, all users were required to enter a 3-digit number into the phone system before being allowed to connect an outgoing Long Distance call. These 3-digit numbers were assigned by the phone company. How do I implement this functionality in Magix? I am...

Hello, Has anyone had any experience with the Record Call To VoiceMail feature in Merlin Messaging R4.0? I have the feature programmed as a button on my sets and it works perfectly, except when you begin recording the call, an announcement plays alerting all parties that the call is being...

Does anyone know how to get the default park Zones 881-888 to show up as buttons on a DLC DSS? Thanks, Brandon

Hello Again, My 4450 DSS sets have lost programming on all DLC's. does anyone have any ideas on how to restore them? Thanks, Brandon

Hello,I have a 412 TDL card on a Magix 4.0 system. The other end of the amphenol cable is connected to the back of a 48 port patch panel. The patch panel has 4 amphenol connectors on the back corresponding to 12 RJ-11 Ports each on the front of the patch panel. When I plug a set into port 1...

Hello, I have a Merlin Magix 4.0 system I am configuring. I have the boards configured as follows: Carrier 1 Slot Board 00 Processor 01 Merlin Msg. 02 800 GL-ID 03 800 GL-ID 04 412 LS-TDL 05 016 ETR Carrier 2 06 016 ETR My question is this. The...