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Hello, Is there a way to pull a report that would tell me which extensions are using a certain Voice Mail Profile? We currently have two Voice Mail Profiles (Unity, and Modular Messaging). The Modular Messaging profile sends users back to our Avaya infrastructure. I would like to keep a running...

Hello, I have been handed a HP(3Com) 2426-PWR Plus switch and I have been told to configure it for us. We want to have two VLANS 1 - for Data 40 - Voice I have setup all ports except port23 to be untagged for VLAN 1, and all ports are Tagged for VLAN 40. Port 23 is untagged for VLAN 40 as it is...

Hey guys, I am trying to setup a VPN phone with a 9620 and a netgear FVX538, well I have also tried a netgear fvs318, and a sonicwall tz210 but I cannot get it to work at all, it always says Failed IKE phase 1??

hello all, I have read tons of pages on setting up asterisk to work with the Avaya IP Office through a h323 trunk. I have set this up but can call out of asterisk anywhere I want to extensions on the avaya side, and even out the PRI. Now if I call from the IPO to asterisk I show the call being...

Two of our techs went to IP Office training not to long ago and the trainer said the Partner will be discontinued at the end of 4th quarter next year? Has anyone heard anything to prove that? The instructor told them that you will be able to use the partner phones on the IP Office, which doesnt...

Hello, I have been wondering what is the highest a 406 V2 can go to on the software level, a coworker was upgrading a 406 V2 and was using the 5.0.8 manager and forgot to set the 406 to use the 3.99 firmware, and it upgraded it to 5.0.8, after he called me and we DTE'd the system to get it back...

I am trying to setup authorization codes, for a system and dont understand the directions on the help menu. I have made the changes in the registry so it will show them in manager. I am not sure how to make the shortcode so the system will require the authorization codes to dial out as well...

I am putting a T1 on a partner, I have it connected and I can access the the lines, they are 12-21, I have set them for T1-E&M, then I went into the lines area and set them all for DID, then I went into DID mapping and setup my DID's to extensions, but I cannot get the DID to ring the extension...

I am new to the STSe and need to do some programming knowledge and some better understanding of the STSe, do I program from the phones for ringing and system stuff, or do I do it from a laptop? Also how do I tell if a system comes with a 2 port single line telephone card? I have read some sites...

Has anyone ever gotten a IP Office and Quintum Tenor working together, we have an IP trunk going to the Tenor which it does connect to. We can make intercom calls from the IP Office to the Partner system behind the Tenor, and from the Partner to the IPO, but cannot use the IP trunk to dial out...

I am trying to setup a partner ACS with an Amanda voicemail, the customer needs to use the record feature, where they can record a call into their voicemail box, has anyone does this? Or does anyone know the integration pattern that the partner sends when you press the record key?

I have found a voicemail pro action for text to speech to say the caller id, do I need anything else to make this work? I want to create a Anec number for us, or is there an easier way to do this with the ip office and/or voicemail pro? Thanks