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Does anyone encounter this problem? Announcement on the G700 is being cut and automatically routed into the next vector step when the incoming trunk/vdn is called especially during the beginning of the announcement. The system is running S8300 CM 3.1.2 with update patches and upgraded...

I just got to confirm if main server running CM 3.1.1 and ESS running 3.1.2 would work? Is it just like LSP that it should have the same or higher release than that of the main server. Because as if now I'm having problem with the ESS, not able to register on the main server. Thanks,

Is there somebody there encounter the problem with 4630 IP phones, it's booting but only display the "Loading Applications" and no even prompt for manual configuring the IP address.

Hi, I have installed 15 IP agent 6 with service pack. As of now we are having problem on the voice quality (choppy) encountered by the agents. I also enabled Qos tagging and Qos packet scheduler but still we're having the same problem. Before we have five (5) initial IP agent 5 license...

Hello, I want to install a visual alarm indicator using the db9 connector on the back of IPSI board. Will use red and yellow bulb for major and minor alarms, I have with me the pinouts of the connector but don't know the exact rating or the output of the back connector. I need this information...

I want to create coverage path for our 1 attendant "0" or want to forward the call to a specific extension each time the operator is not available. Is it possible? Thanks, mwooks

I have S8700 running CM2.2 - 111.4 with patch updated. But there's a problem accessing the web interface I cannot go through the server. Thanks, mwooks

Is S8300/G350 CM 2.1 supports attendant consoles? 302d, etc..? thanks

I just got a problem on the service observe feature. We are encountering problem in which when we tried to SO one agent while talking to the client, can hear the agent but the client on the other line cannot. We've pretty much sure that CORs are okay and is there something to do with system...

I have installed aa remote G650 port network outside US but the circuit packs TN2464 are not recognized. The multiple locations in the system customer options set to YES.