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Just wondering if anyone has access to a working CCR 9.0 ? I've got an issue with Task Schedule for resetting the realtime statistics and need the argument for the action If you go into the Task Scheduler / IPOCCR scheduled Tasks Go to the properties of the SBCC Reset Realtime Statistics (Not...

Have had problems with technicians new notebooks not being able to upgrade IP Office systems. They all had Vista Business. ASUS F3L When you would try to upgrade it would stop at Contacting Tried over wireless and it worked Started going through the network card setting and found that "Task...

Hey everyone Just wondering what everyones experiences have been with a 500 and voicemail pro server on a different subnet due to ip phones and vlans ? I have one that seems to stop due to licenses being invalid.. this is obviously not the case because of the 500 Trying on the same subnet...

Does any one know the commands to find out the physical extension id or base extension number on a call that is being presented to a user ? We need this for an old booking system And also for logging an extension on Thanks in advance

We have connected a Alcatel OXO (4200) to an IPC dealer board system via QSIG. We are having an issue getting the IPC to use the QSIG channels to dial out or extensions on the alcatel. The alcatel can dial through to the IPC user button by dialling the QSIG trunk group and then its user...

Hi all Getting an error in the history for Preset reports when ever it tries to distribute via email. CCC V5.0.43Q1 Its on a Windows 2000 server "Exception has been thrown by the target of an invocation." Has anyone seen this error before ? and/or have a solution ? Thanks

Has anyone got the upgrade file for INDeX DSLC cassettes ? 2.0 for a DSLC-24 Thanks

Does anyone have the patch or have access to the patch described in this. The tech tip 231 describes when using a cpu-x pcs 9 on systems running 9.1 or 9.0 that the alarm indicator flashes because new cpu fan does not have an rpm indicator pin. The patch basically turns off the lamp. Cheers

Did an upgrade tonight. 406v2 first then 2 x DS30v2's 1 x Phone 8 One of the DS30's failed the uprade for some reason, it was slowly flashing red, green and off. DTE kept revolving around Loader. Got it to load via AT-X and TFTP put it kept going around the loader. It started to the kit...

Has anyone experienced the 5402's losing their ring pattern overnight ? The ring is set on the phone by pressing feature then ring (conference) I have a feeling it has to do with the IPO writing the flash ram at midnight. version 3.0.5901 406v2 I will try the short code method, and see how...

Doing some pre-sales work on a fairly complicated customer and have come across two parts that i am unable to answer. Firstly they are a software company and they use a registration process similar to microsoft whereas you ring them to get your software activation code and also to register the...

Just upgraded a few sites to 2.1(44) and are having a few problems with the internal index feature. Names are not in the list or sometimes out of order. I have two separate customers with multi-sites both using SCN and 2.1(44) with similar problems with the index. The index in phone manager...

4903mS PRN: OSBuffer::Length exceeded 01048384 1748 (0151d5e4 0151daf4) 4903mS PRN: 4903mS PRN: BUF 01048384 : data=012de40c , length = 0 8897mS PRN: WARNING: 8897mS PRN: OSBuffer::Length exceeded 01047ae8 1748 (0151d5e4 0151daf4) 8897mS PRN: 8897mS PRN: BUF 01047ae8 ...

Been playing with voicemail lite 2.1(4), which comes with 3.0(59) admin cd. When you listen to a voicemail it gets changed to old message status. In the engineers toolkit it states that old voicemails are deleted after 36 hours if not saved. It never deletes the old messages. I know voicemail...

Just a little tip i found out with playing the version 3 phone manager ipro. If your using a USB headset and want the call to ring through your speakers (rather than headset) as you know there is a usb settings tab in phone manager. Setting this to multimedia sometimes doesn't work. Make sure...

VoIP phone manager with PPTP VPN and XP2 using QoS packet scheduler. I was going crazy working out problems with network connections!

Hi guys just looking for a few different versions (R3.0) of the DT module bin file for our demo system. I'm pretty sure it only came out in pre release version of R3.0 These were used for beta/trial testing I'm getting one from my distributor but i'm impatient and would like a few different...

Anyone having problems with SCN and 2.1.35 ? we have a customer with a main site using frame directly connected to the wan port. The SCN randomly drops in and out. Using DISA still works. Have noticed another option for fragmentation on the frame relay tab and have set this correctly RFC1490 +...

Have a system on 3.0 (40) with 5410 handsets Two phones are programmed with 2 call appearance buttons and 1 bridged appearance of each others first call appearance If person A is on the phone (call appearace a) and a call rings to a group (with group ring) with both users as members and call...

Hey guys having a problem with a 5 site system using frame connected via the wan port x21 After a day or so voice calls can not get through. BLF and phone manager is still working correctly but no voice & it doesn't hit the alternate route in LCR. The only way to fix it is by rebooting the...