I have a situation with a Norstar MICS RLS is unknown but I could find it out pretty quick. The switch is running with a PRI. About 20 phones answer the same DID # with a appearance of 8 on each phone. Sometimes when a person answers the phone & transfers the call to another extension the LED on...
I have a customer with a call pilot 150 and they are using the call center. When the call center is connected to the local network the reporting software shows all agents in alarm status and looses real time stats. I am wondering if call pilot is a robust enough system for this customer. They...
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