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  • Users: CTCINY
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  1. CTCINY

    Could Not Shadow Data on backup

    Hello all. I am having an issue backing up a BCM 50 R6.0. When I backup to the BCM directly, I have no issues. However, when I try to backup to my PC, I get an error Could Not Shadow Data. When I check the alarm logs, I see the following Alarm ID 12021 Backup and Restore - Internal error. Could...
  2. CTCINY

    Mitel 5000 Teleworker

    I've been tasked to help out getting a teleworker functioning for a friend. He has a Mitel 5000 in his office with 10 digital phones and 1 remote teleworker. The phone works when the system is sitting on the DMZ. However, once they take it off the DMZ it stops working which indicates port...
  3. CTCINY

    Audiocodes Mediant 1000 Help

    I am trying to configure an AC Mediant 1000 PRI gateway to work with my IP PBX. I made the mistake of enabling the VLAN mode without having a VLAN setup. So I am trying to factory default the gateway and nothing seems to be working. I tried pushing the reset button for 12-20 seconds with no...
  4. CTCINY

    BCM 400 4.0 Call Pilot Issue

    I have been working on a BCM 400 R4.0 that has been experiencing some problems. You can dial the voicemail and login to the mailboxes but none of the prompts play. I cant hear the recorded name or "Nortel Nancy". When I dial the auto attendant it answers and the prompt does not play. I...
  5. CTCINY

    Mail() only supports 5 fields

    So I am pretty new to web design in general. I created a PHP script to send an email from an HTML form. When I have 3 items it works fine. But I need to put about 8 or 9 fields, and I get a message that the Mail function has a maximum 5 fields. How else can I write the script so that I can send...
    • CTCINY
    • Thread
    • Replies: 3
    • Forum: PHP
  6. CTCINY

    Toshiba DK40

    I have a customer who had there DK40 go dwn. I was able to locate a replacement system. Plugged it in and got Line 1 to ring on the main phone. Now I need to program line 2 and the door phones to ring at all the phones in the building. I am not a Toshiba guy. I have always been a Nortel and...
  7. CTCINY

    Partner doorphone wont disconnect

    I have an IP Office 500 Partner Edition doorphone. When the doorphone rings but never disconnects. It has rung for an hour and never hung up. How can I get the doorphone to disconnect after 30 secs or so? ___________________________________________ If it's true that our species is alone in the...
  8. CTCINY

    Avaya Manager on Linux

    Does anyone have any luck running either Avaya Manager or BCM Element Manager on a Linux distro? I have have gotten rid of windows all together except for my laptop because I cant get EM or Manager to run on any linux distributions. ___________________________________________ If it's true that...
  9. CTCINY

    BCM 400 Extension Dial thru AA

    I have a BCM400 with a PRI. The customer is complaining that the callers get told an extension invalid when dialing from the AA. The system is fully patched. Any ideas? Thanks ___________________________________________ If it's true that our species is alone in the universe, then I'd have to...
  10. CTCINY

    BCM 400 SIP Trunking Issue

    I have a BCM 400 Rls 4.0 with 2 SIP trunks. Im running an SCS (SipX) server with phones registered to it. I am trying to use the PRI that is installed on the BCM to allow my SIP phones to dial out. I can dial from the SIP phones to the BCM phones with no problem but thats about it. When I try...
  11. CTCINY

    SIP Trunking Between SCS and BCM 400

    Anyone out there have any luck networking an SCS R3 and a BCM 400 R4.0 using SIP trunks? I cant get any talk path between the 2 systems and the calls from the BCM to the SCS wont complete but calls from the SCS to BCM complete just fine. ___________________________________________ If it's true...
  12. CTCINY

    Business Element Manager on Linux Distributions

    I know that BCM at R4.0 and higher is Linux based rather than Windows. Just curious if anyone has setup EM with any Linux distributions. I am looking to get away from Windows and have already installed Ubuntu on my machines at home ___________________________________________ If it's true that...
  13. CTCINY

    BCM 1000 R 4.0 Upgrade to BCM 450

    I have a customer who is going to be upgrading their current BCM 1000 R4.0 to a BCM 450 R1.0. They are telling me the AT&T rep told them they can migrate their programming from the 1000 to the 450. Is this possible? I thought a change of platforms required a reprogram...
  14. CTCINY

    Mitel 5000 4.0 Acct Code Issue

    I have a Mitel 5000 4.0 with a problem setting up account codes. I set the Account Code type to Forced-All Calls. I checked the Validated box and I verified that the extension is assigned to the validated list under Account Codes. Everything seems to be setup right except the phone is not asking...
  15. CTCINY

    Voicemail Forwarding Question

    I have a school with a Mitel 5000 Release 4. I need to get the classroom phones to ring only when a call from station to station is made and if any outside caller dials that extension it will forward to voicemail. Any help is appreciated. ___________________________________________ If it's...
  16. CTCINY

    Change CCRS Password

    I have a customer with a Call Pilot 150 3.0 with call center and reporting. The customer recently started getting a message on his real time reporting that he had an invalid password. They dont have the old one. How can I change the CCRS password? ___________________________________________...
  17. CTCINY

    BCM Off-Site Forward Issue

    I am having a problem forwarding sets off-site on my BCM 400 R4.0. I installed all the most recent patches last week. What I am trying to do is forward an extension off premise to a cell phone. I do Feature 4 9-1-XXX-YYY-ZZZZ with no problem. When I call the DID assigned to the set the call...
  18. CTCINY

    Polycom IP 7000

    I took a look through some old threads but I couldnt find any defintive answers. Does the CS1000 support the Polycom IP 7000 through an IP connection? ___________________________________________ If it's true that our species is alone in the universe, then I'd have to say that the universe aimed...
  19. CTCINY

    CICS Upgrade from 4.0 to 7.1

    Its been a while and I just wanted to check something. I have a CICS with 4.0 software and need to take them to 7.1. Its only 4 phones and I want to reprogram. If I do a straight swap of the software, will 7.1 come up with system default programming? Or will it never boot up...
  20. CTCINY

    BCM 400 IP Phones went Down

    I just patched my BCM 400 Release 4.0 with SU 023-200909. After the reboot none of my IP Phones will register. I can connect via EM but the phones just go to the screen that reads Connecting to server but with no flashing lights. Funny thing is my remote IP phones are working fine. Please...

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