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  • Users: btrain8
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  1. btrain8

    service observing

    I am running CM3.1 and I'm trying to putz around with service observing. in 'disp sys-para cust' the basic service observing feature is flagged to yes. I've put the button on my phone for which I have console permissions and when I press it I get wave off. What else needs to be set for this?
  2. btrain8

    partition rout patters

    When doing a 'list ars ana' the entries appear but the route pattern fields have Px (x=#) which I know are partition route patterns. How do I follow this to find out exactly what these dialed digits are doing and see the actual route patterns?? When I do 'list partition-route-table' I see...
  3. btrain8

    lsp

    after an lsp takes over as a standalone.. once the link back to the main server comes back up.. how do you go back to lsp mode?
  4. btrain8

    outside call going directly to vm

    What can possibly be the cause if 1 user.. 1.. calls his assistant from his bberry (non pbx #)and the call goes directly to her VM but nobody else that calls this person has this issue? There's no EC500, no fwd'ng turned on so this makes no sense.
  5. btrain8

    Clocks

    I have a few older switches that uses CM2.0 that do not have the patch so we have to remove our NTS IP addresses for a few weeks and go to local clock until this weekend. When I put back the IP addresses the clocks went back an hour. How does this happen.. all my other switches that use this...
  6. btrain8

    DNIS

    I know you can have DNIS with toll free numbers, but can a carrier send down DNIS on DID's?? ex.. DID range 203-324-9500 -- 203-324-9599 can the carrier, when someone calls any of those numbers send down a 4 digit DNIS such as 2111 instead of the 95xx??
  7. btrain8

    incoming call handling treatment

    For a cm 2.2 switch.. what is the limit of entries into the trunk group for incoming call handling treatment.. is it 64 max??
  8. btrain8

    9640G IP Phone

    Just got 1 of these to mess around and test with and I'm unable to get power. I used a standard power supply that I had from my 9630's as I have no POE switches. I've messed with the dip switch in the back and nothing. Any ideas on what this phone needs for power?
  9. btrain8

    2nd line coverage to vm

    if a user is on their 1st call appearance and a call comes in on line 2.. is the phone going to flash the set amount of times in call coverage and then go to 1st point or will line 2 ring aloud and then go to point 1?
  10. btrain8

    Caller Applications

    Is there a user friendly and detailed document on how to create caller applications??
  11. btrain8

    vm autodial

    what would be the string to enter on an autodial button that you want to have automatically dial into vm and insert the password with pauses?
  12. btrain8

    Call not following coverage

    I have an office in HK with an extension that is fwd to an extension in our NY office. The call goes from HK across an IP trunk to our London office and then across an IP trunk from London to NY. From there we have the destination NY extension fwd'd offsite to an outside number. When calling...
  13. btrain8

    private message

    a high level mng sent a private message through vm (MM using audix tui) and the recipient was able to listen to the msg marked private and then actually forward it on to someone else. That shouldn't be allowed. Does anyone know where to change that if it's a setting?
  14. btrain8

    display of phone

    I have a user that has a home setup with his main extension setup for his IP phone. in the office he has 2 desk locations with digital 6424's. We assign those phones non-DID #'s and then bridge his main extension on in place of the call-appearance buttons. For some reason he's not getting...
  15. btrain8

    Time

    if we use a network time server and the time on the pc and the phones are off by 2-3 minutes.. how do you force the phone to update as it is behind.
  16. btrain8

    Turning on EC500

    I'm trying to help someone with EC500 and the system is a Prologix that isn't very new. What is the feature turn on to be able to use EC500??
  17. btrain8

    Bri

    If you have a BRI board and want to test some video conference stuff. Do you just assign extensions to those ports?
  18. btrain8

    remote IP phones

    how do you force a reboot of an IP phone this is located remotely? I hear there's another way asided from 'busy'/'release'
  19. btrain8

    MM Connectivity to CM

    If you are using MM connected via QSIG/DS1 (2).. does the CLAN board come into play on the PBX end? Does MM need to point to a CLAN board?? If so where is that defined?
  20. btrain8

    Hangup to complete transfer

    I have 2 standalone offices.. 1 s8700/cm3.1 and an s8300/cm2.1 on the 3.1 site, if you get a call and hit the xfer button the display reads 'hang up to complete transfer' and on the other site it doesn't say anything; however, it works if you hang up. Is that a setting or is that a difference...

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