I am running CM3.1 and I'm trying to putz around with service observing. in 'disp sys-para cust' the basic service observing feature is flagged to yes. I've put the button on my phone for which I have console permissions and when I press it I get wave off. What else needs to be set for this?
When doing a 'list ars ana' the entries appear but the route pattern fields have Px (x=#) which I know are partition route patterns. How do I follow this to find out exactly what these dialed digits are doing and see the actual route patterns?? When I do 'list partition-route-table' I see...
What can possibly be the cause if 1 user.. 1.. calls his assistant from his bberry (non pbx #)and the call goes directly to her VM but nobody else that calls this person has this issue? There's no EC500, no fwd'ng turned on so this makes no sense.
I have a few older switches that uses CM2.0 that do not have the patch so we have to remove our NTS IP addresses for a few weeks and go to local clock until this weekend. When I put back the IP addresses the clocks went back an hour. How does this happen.. all my other switches that use this...
I know you can have DNIS with toll free numbers, but can a carrier send down DNIS on DID's??
ex.. DID range 203-324-9500 -- 203-324-9599
can the carrier, when someone calls any of those numbers send down a 4 digit DNIS such as 2111 instead of the 95xx??
Just got 1 of these to mess around and test with and I'm unable to get power. I used a standard power supply that I had from my 9630's as I have no POE switches. I've messed with the dip switch in the back and nothing. Any ideas on what this phone needs for power?
if a user is on their 1st call appearance and a call comes in on line 2.. is the phone going to flash the set amount of times in call coverage and then go to 1st point or will line 2 ring aloud and then go to point 1?
I have an office in HK with an extension that is fwd to an extension in our NY office. The call goes from HK across an IP trunk to our London office and then across an IP trunk from London to NY. From there we have the destination NY extension fwd'd offsite to an outside number. When calling...
a high level mng sent a private message through vm (MM using audix tui) and the recipient was able to listen to the msg marked private and then actually forward it on to someone else. That shouldn't be allowed. Does anyone know where to change that if it's a setting?
I have a user that has a home setup with his main extension setup for his IP phone. in the office he has 2 desk locations with digital 6424's. We assign those phones non-DID #'s and then bridge his main extension on in place of the call-appearance buttons. For some reason he's not getting...
If you are using MM connected via QSIG/DS1 (2).. does the CLAN board come into play on the PBX end? Does MM need to point to a CLAN board?? If so where is that defined?
I have 2 standalone offices.. 1 s8700/cm3.1 and an s8300/cm2.1
on the 3.1 site, if you get a call and hit the xfer button the display reads 'hang up to complete transfer' and on the other site it doesn't say anything; however, it works if you hang up. Is that a setting or is that a difference...
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