I have a customer with a Comdial Digitech system with 7714s-pg sets. One particular station is only giving a ring burst for incoming calls (CO line and intercom calls). I've tried Intercom #05 to disable call forwarding to no avail. Anyone else have any ideas?
I'm working on an IP406 system. The customer would like to have a different ring type for incoming internal calls and incoming external calls. They are using 4406D+ and 4424D+ phones.
I have a Partner R7 customer that is having problems with voice messaging passwords auto reverting to the default. I can change the passwords even on the administration user and the next day the password reverts back to the default. Any ideas?
When I answer an internal call on extension 26 I do not get connected to the caller and I can hear digits getting outpulsed. The Intercom button works fine if I initiate a call from extension 26. I tried different phones at this extension and also tried plugging the phone in directly to the...
I have a Dell GX60 and I'm having Network Problems. I am getting a Link light on the network card, but the machine is not connecting to the network. I've verified the connection by using a laptop, so I know that isn't the problem. I bought a USB Network adapter to eliminate a hardware...
We have a problem with users taking network cords from conference room. Does anyone know of a wallplate solution that would prevent network/phone cords from being removed without the use of tools. We currently have 4 port setups using superior products (UMJ modules and SSFP). Thanks.
I have a customer with an IP406 running version 2.0(16). When calling out to any location, from an analog extension, that has an auto attendant that requires digits to be entered, the digits are not recognized.
For example, I can call back to my office and get the auto attendant. I need to...
I have a customer with IP Office 403 with Voicemail Pro. I have Voicemail Pro running on a server. Does anyone know what network port(s) the IP Office uses to access the server? I'm having an issue where voicemail isn't working and the SysMonitor shows error "No Free Voicemail Ports." I...
I have a Partner R7 system with a Panasonic Cordless phone as one of the stations. How can I put a call on hold from the cordless phone and pick it up from a system phone. And, how can I pick up a call on hold from the cordless phone.
In an IP 403 system I have three hunt groups set up and each hunt group has voicemail turned on. Is there a way to have all three go to a single mailbox instead of having three individual ones?
Has anyone successfully set up Voicemail Email. I am running Voicemail Pro V3.0 (13) Intuity Mode. I have user account "voicemail" and I have an email account "voicemail" set up in outlook express. I want to copy voice messages to an email account, but it doesn't work.
Does anyone know how to change the ring tone on a DS 4412D+ phone? The user guide refers to an "EXT" button, but the phone doesn't have a buttone by that name.
I have an IP 403 system that primarily uses Digital Station phones. I need to set up a 4620sw IP phone for use on the system. The phone comes up and gets an IP address and I am able to program it with a name and extension. But, when I go off hook I immediatly get a message "Unobtainable"...
I am using IP Office 3.0 and 4412D+ phones with a PRI T1. When the called number displays on the phones the number always has a 9 in front of it. The 9 also shows up in the call status application. Does anyone know if this is an IP Office issue or a CO issue. I don't have a T1 monitor or I...
I am installing a Partner R7 with a T1 module and I am having two problems. 1) I can get dial tone from a T1 channel but I can't dial any digits for exactly 5 seconds. 2) Calls coming in do not ring on the set although I have the extension programmed to do so. The T1 is going through a...
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