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  • Users: rmgt
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  1. rmgt

    Leased lines, T1/E1 questions

    Hi, We have a 3 location in two different continents, one is in the US using T1 and the other is using E1s. Now, we need to have a network to be able to transfer voice and data traffic between these locations, the topology is as below: |======= T1 / 1MB ===== Loc2...
  2. rmgt

    3DES and AES on the same PIX

    I have PIX configured for 3DES encryption VPN, and I want to test with AES 128 bit... is it possible to keep the current vpn configuration and add a new vpn group that would use AES? and how to configure the IPSEC in this case? Thanks
  3. rmgt

    Change Disconnect tone

    Is there a way of changing the cadence and tone of line discconnect LDTT ? if so, how?
  4. rmgt

    How long will it take for Symposium 5.0 Standby to go up!

    I need to know if I setup Symposium 5.0 in the three server setup as requested by Nortel to achive higher availability, how long will take for symp server to go up if the main goes down? and what is the sequence of events
  5. rmgt

    Line Disconnect and Dialogic

    I am trying to get dialogic to understand the line disconnect signal from an analog line, I configured the CLS of the analog extensions to have LDTA, when I do the PBXpert on dialogic, it does detec the disconnect, but when I do a test, it fails! Any help?
  6. rmgt

    CLI on Analog Extensions

    Is there a way of displaying CLI on analog extensions?
  7. rmgt

    MSBSY on PRI lines

    Hello, Every now and then our PRI line goes downa nd the status on the PRI card shows for all the channels Maintenance Busy (MSBSY)... What would cause this problem?
  8. rmgt

    Voice Mail : how to configure with Option 61

    I am trying to configure our voice mail with option 61. My main issue here, is what is the best way to route the calls from two different incoming lines... Currently we have an operator that has the DN setup on it (700) what should I do to get her to keep her number, and at the same time make...
  9. rmgt

    Unscreened transfer time

    Hi, When we use CT_Connect (CTI) to make a "unscreened transfer" the other party hears a ring-back and it takes about 1.5 to 2 seconds to do the transfer... Is there a way to reduce this time? and of course not to have the client hear a ring back? I would appreciate any help!
  10. rmgt

    GIVE RAN : MIRAN Symposium and QUEUE

    Hi, I just want to check... in Symposium if you do the command: GIVE RAN XX While the first caller is listening to this message.. and another call arrives... does it have to wait until the whole message is played? the problem here is that we are having a long opening message.
  11. rmgt

    What to ask for? Networked ACD

    Hi, We are planning to move our dialer to a point of persence in the US... we have Option 61C in the HO with symposium server 4.2... What we are looking for is have our dialers set in the US and only transfer successful calls to our call center operatinos... What is the best option using...
  12. rmgt

    Whisper on ACD

    Hi, is there a way on Option 61 to send a whisper (a brief message) on arrival of calls from a specific ACD QUEUE or DN?
  13. rmgt

    Symposium Backup and HA options

    What options are there for Symposium server backup and how can I setup a cluster of it for High-Availability?
  14. rmgt

    Position ID : can it be anything, or?

    A quick questions about position ID in ACD... can I assign any number when I configure the key 00? or do I have to stick to a specific table?
  15. rmgt

    Dialing Plan OTM issues

    Hi, If I set the OTM global perference to check "DNs with dial plan in system properties" I can not successfuly change or assign anything through OTM as it always says "DN is out of range" or some other error. However, if I do it through the terminal, it assigns and nothing is wrong... (i.e...
  16. rmgt

    ACD - How to change a set into it

    Hi, What is the simplest way to change an already configured set into ACD (the main reason it to be able to observe).... I am a bit new to this.. Thanks,

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