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We have a 2000 IVS with an AD8 VM card. About once every month or two, the voice mail will stop answering and I will need to open the cabinet and push the reset button on the card. This has been going on for at least the last 5 years. The other day the voice mail went out, but this time all...

We have a 2000IVS. At a remote office there are 3 incoming lines. When people call on line 3 the receptionist will answer and transfer to an extension if no one answers it will not go to voicemail. The same scenario but people calling on line 1 or 2, the transfer to voicemail works fine. Any...

NEC 2000IVS. Two of our buildings are connected with 8 channels of a T1. Most of the time it works great, but occasionally when you try to call from site 1 to site 2 it rings once and then you get a busy signal. Also on transfers to building 2 they ring back to the transferring station. It...

I have one Dterm series E that stops displaying the calling extension # after being plugged in for a while. It also usually displays the phone extension # when you pick up the receiver. At first I thought maybe it was just the phone and the dispalay was going out on it, so I switched it out and...

I have one ext that can't set the cfbna or call forward all the code for cfbna is *6 and our vm# is 300 so on most exts *6, 300 shows SET and things work fine but on this ext the *6,300 shows RST on the display. any ideas, Thanks

I have a DTP-32D-1 32 button Dterm. I can program buttons 01-24 using CMD 90. according to our book(I was handed this system recently) the remaining keys are setup on dss console 02. The extsion numbers in the system for CMD97,02 do not match what works on the phone. where else would these...

I have a NEAX 2000 IVS with Dterm series E phones I'm not sure if this is a setting with the system or with the phone I was wondering how to change the number of times the phone will ring before forwarding to voicemail. When I call from extension to extension the phone will ring 5 or 6 times...

Using a NEAX 2000 IVS I have this extension that is busy and the phone can not be used on that line, also calls to this ext go directly to voicemail. I had this happen once before on a different ext but it seemed to clear up on its own after a few hours. Any ideas?