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  • Users: andyokeefe
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  1. andyokeefe

    Devicelistx 7975

    Does anyone know the device type number for the 7975, i need to add it to our devicelistx.asp file. The number for the 7970 is 30018, but i can't find one for the 7974
  2. andyokeefe

    CCM 4.1 and Octel

    Has anyone had this problem. We are running ccm 4.1 with octel serenade 4.1. When we have a call coming in with a CLI greater than 12 digits(i.e. international calls)the call goes into open tree when it hits v/mail.We have got round the problem by removing 1 of the digits from the CLI, but that...
  3. andyokeefe

    collecting digits

    We are currently running symposium 4.1 and have an option set up to for users to press 2 and go of to Queue buster.This works within the Interdigit timer. Is there a way for the caller to then press 2 at anytime while they are queuing and still go off to queue buster
  4. andyokeefe

    Setting up Expected wait time CV

    I am trying to set up Expected wait time on our Symposium, can anyone help in setting up a Expected wait time CV Thanks
  5. andyokeefe

    Symposium Expected wait time

    I am trying to set up an expected wait time in our script using a CV, has anyone set up a CV for this purpose

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