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I’m having an issue with several systems on my network. I’ve got a couple 1000E’s (6.0) connected back to CS100K MG (6.0) via PRI and an Option 11C (25.40b) connected via PRI to the same CS1000K MG. The issue is when a call that originates from outside the remote site and fwd no answers or...

In the process of installing a new SRG 50 using 1200 Series phones. I've tried several 1220's and 1 1230 phone and they are all doing the same. During the boot process the phone stop and this message appears on the screen "Connecting to Server". I've tried a phone that was manufactured in...

Couple times this week I've noticed in my history files aud314's for valid tn's. However, those tn's are not M3000 sets. Each time the aud code is ran it lists two separate TN's multiple times. The first appearance of these codes it ran about 30 consecutive codes aud314 00000A8C and aud314...

Has anyone used the new NTRB33BBE5's yet? It's a single port FIJI card and I've read the bullentin (2009009291,REV 1) and I've been involved with a previous upgrade from IGS to FNF, but we used the old dual port FIJI cards. Are there any gotcha's with the new cards I should be aware of...

I've heard a couple of rumors that SRG is EOL. Is there any truth to this? My customer has even heard this and is wondering if its true. Thanks

CS 1000M MG running 4.5W CallPilot 703T running 4.04.04 SU2. As you know you can't put a CDN in the OVDN prompt for an ACD to overflow a queue to VM. My work around for this was to use the acd (the 2008 ‘s for CP) and build an SDN pointing that number to voice messaging. Well it has just...

I’m seeing some errors on an Option 11C running 25.40b that I’ve never seen before. A few days back these codes appeared and during Midnight’s the system INI’d. Here are the errors I’ve noticed doing a history check today. This is a single cabinet and no VM. I’ve checked the knowledge base...

Has anyone seen these errors before? I check the switch almost daily and I've seen this error message or a similar message 3 times in the past year. However this is the first time I've had an INI. There was quite some time between the error message and the INI. Just curious as to what may be...

CallPilot 4.04.04 with application builder is giving an error stating "The system could not load the application from the server. Please check the connection and try again". However I can open other applications on this same CP. Is there a way to recover this application...Thanks

Ok two for the price of one. First question. I have an Option 11 C running 25.30 and I’m using a tty 2 to capture acd info to a doc and then onto a web page for the end user to use. Well I noticed the web page has blank area from 12/20 on. Dialed into the switch and when I prt tty’s that tty...

OK. I have 2 PRi's to CCM from my 81C. One of these PRI's is running PRI227 errors and bug1365's. Both PRI's are set up the same and the PRI that's running error's has very little traffic if any. IFC is D100 on both ends which is a sore spot. I want ISGF so we can do QMWI and QSIG like it...

I built the fdl in ld 97 to run this morning at 01:00 hrs. I've checked my fsum in ld 32 and no change to the sets that needed updating. Did I miss a step. FDL DATA SET TYPE: ALL DAY: THURSDAY NUMBER OF INTERVALS: 01 INT 01 02 FRCE: NO FVER: 00

I've just ran the MIRCC from the ESPL site and need to load a Delta to my switch. In all the notes I've read today I've noticed a reference to remove all defective and obsolete PEP's. I've also noticed in doc's that running mdp refresh will do this while loading the delta. Can I not use the...

Just switched from MM to CP 703T. I have a help desk acd that overflows after 2 minutes. However, I just found out unlike MM ovdn can't go to a cdn. What is the work around for this so the callers can go that mailbox after timer is meet????

Our new callpilot is not getting the entire 10 digits required for call sender to function. When I leave a message in my box it announces the message as coming from telephone number 9-783-xxxx. while the phone is ringing I see in the display 9-704-783-xxxx. I also have a second area code overlay...

System: Option 81C 4.50W with SS 4.50.25, and MC-8 (VGMC) Completed configuration of SS, VGMC, and virtual superloop. Trying to now register I2004 but registration fails. While double-checking SS I noticed under the Superloop tab the SS didn’t have the virtual loop labeled as such. Type is...

I've upgraded to release 4.50W from 25.40b...The telecom manager can not run telemate call accouting now...Was there a CDR format change made between x11 to x21...Currently in ld 17,cfn, parm, fcdr is set to old...Before we have the telemate people come and reconfigure the accounting package I...

I am looking for the deps for an 81c we are upgrading to 4.50w. If I search for deps under the processor cp4, which is in the switch, I don't find any. If I search for deps under cpt(cp3/4)I find a list of 166 patches. I am going from 25.40b and need to know if the software change will also...

Does anyone know the feature codes for the companion phones that will ID the antenna your'e linked to and allow you to link to a specific antenna? Thanks Brian