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My DVD/CD drive opens and won't accept the CD I put inside, for several tries. After a while, it stays closed and reads the disc very well. I heard that it is an electronic component and I need to change the drive board, but I don't know how to do that or what to buy. I would like to fix it...

I have a PC running 32-bit Vista. Lately, it won't stay online and it doesn't seem to be the network itself. I have a Lynksys Wireless N router that is less than a year old. I have a Belkin wireless N adapter. My Network card is NVIDIA nForce Networking Controller (I guess). The device...

My brother-in-law's laptop (Gateway model W6501)stopped recognizing his Optiarc DVDRW AD7563A ATA device. The Device Manager says Code 19. I've looked for the exact driver to reinstall. I get lists of drivers to download, but none are the exact number. I've tried uninstalling the device and...

I need to be able to use my printer from my laptop occasionally. It is directly connected to my PC. I used to be able to do this, now I can’t. It might have something to do with the fact that I used a registry cleaner on my PC. I don’t know. All the tech support I’ve gotten, so far tells...

I think my uninstall program is gone. THis happened once before along with a bunch of problems. I had my drive reformated. Now it won't uninstall again.

I have a new computer with Vista Home Premium. The Outlook on this machine garbles my forwarded messages, if they are forwarded to multiple parties. In addition, it gives me an error message saying that the message could not be delivered; then procedes to deliver the garbled messages over and...

I deleted some files through task manager that I thought were interfering with my installations. When I started my computer this afternoon, the screen remained black. It did allow me into the Start Menu, however, and I did a system restore. After the system restore, the desktop remains black...

I just bought a new computer with MS Vista on it. Somehow,I've done something to cause an error message that keeps popping up. It's especially annoying because it won't close unless I do the Control+Alt+Delete task bar function. The message gives the date and says "Cannot Display Webpage"...

I made a backup disk when I had XP pro. Now I have Vista and I can't figure out how to open the files that I backed up. Can you help me? Actually they are game files that I bought on an old 31/2 floppy and wanted to keep.

My hard drive is about to fail. I bought a small 40 Gbyte Seagate internal hard drive to install as a second. I want to install it and transfer every thing over to it. I've read in my Andrews A+ guide that I can use my Windows XP disk to boot it up instead of doing the Fdisk thing. But there...

When I press the shift key to write a note on an e-mail message I am replying to or forwarding,the program automatically prints out my name in brackets. It looks somewhat like this: I [Violetta] .... How can I turn this function off?

Hi, I have two problems. After what might have been a power surge, my Windows XP slowed down considerably. How can I fix that? Also I have a missing file and can't locate it on my Windows CD. Can you tell me how I can get this file put back? mscoree.dll My Nortons Utilities said that the...

Can you tell me if it is possible to connect my PC hard drive to my laptop to retrieve the data? If so, how? My computer won't boot up and we've figured it's either the OS or the motherboard because startup disks won't work. Its been suggested to reinstall windows before replacing the...

I finally signed up for DSL, but I couldn’t connect with the RJ 47 cable. I had to connect with the USB cable. I don’t want to use up my USB ports, so I bought a hub. However I still want to be able to use the other cable. The DSL company and I finally realized it was something in my...

Last night I was looking in the Control Panel. When I closed it, a panel on the left side of the destop was still there. I don't know how to make it go away. It says: Folder Tasks, Other Places, Details. Please tell me how to get this off my desktop. Thanks.

Hi, I have gotten a blue screen with the warning of a memory dump about to happen soon. I would like to be able to diagnose my problem and fix it myself. I know that I can replace RAM and a hard drive. Does anybody know how I can tell what is causing the problem and possibly fix it myself? I...

Hi, When I try to reply or forward on Outlook 2000, the program freezes. I have to use Ctrl-Alt-Del to end it. This happened once before when was using Win 2000, but I can't remember how I fixed it (I think with your help). It might have something to do with svchost.exe, at least I had...

I recently installed Windows XP and like it. However, I am constantly being bombarded with Message Service Popups which declare that my computer is in terrible trouble. I think these are just ads which my adware and spyware have not spotted. Can you tell me how to get rid of these? If they...

I am having some trouble running my Outlook 2000. I ran Norton Utilities disk as a fourth option trying to fix it before reinstalling it. There were two files which could not be found. I will quote one and maybe if anyone can tell me what to do, it may help me with the other missing file, too...

Windows 2000 cut off and left a blue screen which said, "Stop: (followed by long numbers with a lot of zeros) Driver_IRQL_Not_Less_or_Equal Address BFDCA02D base at BFDA7000, date stamp 3ba20da - nv4_ mini.sys Beginning dump of physical memory. I've had power supply failure several times...