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Hey Everyone, I have several IMX's in my fusion network. For simplicity sake i will label them as 1, 2, 3, and 4 with the number 1 being my main switch. Switches 2, 3, 4 are all connected through the main switch. So for switch two to call switch 3 it would have to go through switch 1. (At...

Hey Everyone I have an ACD Server running on Red hat Fedora 9. Could anyone post up the acd_run.template file? It's in the /u/acdmis/run directory. Thanks in advance!

Has any one seen this type of error before? System Message 2-T AP-INT Data Transfer Failure (Permanent) LP00-0-ACT I had users complaining about getting fast busy signals sometimes when calling out so I checked the error log and saw TONS of this error. ANY help on this issue would be...

Does anyone know what software I need to manage a 2400 ics? also where can i get it? Are there any sites or documents out there that have a list of common commands and what not?

Hey everyone- I have an ad-64 mail system and recently i started getting a TON of error codes popping up in the view status manager. The one that appeared most was something like 0(M100-35)(E2-30)(D712192) and 1(M100-35)(E2-30)(D712192) Any idea what may be causing this and how i can fix it...

Hey everyone, I was wondering if anyone knew of any sites that would be helpful in getting familiar with this switch. More importantly if someone could give me a breakdown of what the different lights across the top of the switch mean.... I know 3 are alarms but what could trigger these...

Hey Everyone, I have a fusion networked set of IMX 2400 switches. I want to take the existing DiD/DoD's and convert them over to PRI's. Has anyone done this before? If so could you give me a run down of what was needed? Any information would be great. Thanks in advance!

I have an imx 2400 as my main switch and another imx 2400 connected through a fusion network. The main switch also has the AD64 mail system hooked to it. I have one user who is on the other switch that complains her voicemail message light doesnt come on when the message is received. She...

Hey Everyone, I currently have callcenterworx acd enterprise installed on my imx2400. We currently have 25 licenses and have 25 positions utilizing these licenses. Is there anyway to sqeeze out one more position without purchasing another 25pack for about 12 grand?? We only need 2 more...

Hey Everyone, We are cutting over our long distance circuit with ATT. Here is part of an attachment i received from ATT. NETWORK CONVERSION CUTOVER INFORMATION -Conversion project is not providing new access or facilities - Changes are made in the AT&T switch from SDN to...

Hey Everyone, Currently I go out to everyone of my fusion networked IMX 2400's and put a disk into the floppy drive and do my backups through the MAT terminal. Is there any way to have the backup data pushed to another computer or harddrive other than just going out and putting floppy disks...

Hey Everyone, I have a IMX 2400 and use the mat terminal to administer it. I have a user who would like a certain phone setup. They want a main number where people can dial in and then if the number is busy it should roll over to the other number and then to a mailbox. I have set this up...

WHat do you guys recommend? AimWorx or another product? How much would i be looking to spend if we bought the latest version of aimworx? any ball park range?

Have any of you seen the TV show 24 with the little pda like devices that they have mounted next to each computer. When they call each other it shows a live stream of the person in front of it. We are looking to implement a system similiar to that for our executive board and cabinet. We want...

I have an AD64 setup in my system. When a user calls another user and is sent to their mailbox the user can press 0 and it will send them to the opening message of the main opening box. In this main opening box they have the option to hit 1 to 9 to send them to several different extensions or...

Hey everyone, We have several routing mailboxes set up to route callers to one of several mailboxes. Obviously a caller cannot leave a message at the routing mailbox. But we have run into a situation where a person can foward a message to the routing mailbox. Is there any way to disable this...

Hey Everyone, Im new to the phone switch world. We currently have a main pbx connected via fusion to our other switches around the university. We recently built a new dorm and had 50 analog lines put in direct from telco. Now we are considering bringing them onto our phone network. This...

Hey Everyone- I am trying to make an asp.net vb web page utilizing system.security.cryptography. When a user goes to the site they will create an account and as their information is submitted to the database i will have a process creating the public and private keys for the user. The user...

Hey Everyone, I am a complete newbie to VoIP. I am looking for any guidance anyone can possibly give me on where to start in planning a convergence of my NEC voice network with my Cisco Data Network. I am hoping to move everything to cisco products. Is this possible? Are there any good...