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A client can't copy and paste in Word 2003 (Windows XP Pro). The toolbar buttons are active, as are the menu items. But those, and CTRL+C doesn't add anything to the clipboard. Copying and pasting in Excel works just fine. She can copy from Excel and paste into Word. She can Cut from Word (in...

I have a Mac-using client who created a Word template and has two problems. 1. He can't save the template as a document, only as a template, and 2. When he sends that template as an e-mail attachment to a Windows user, that user can't open the attachment. Any idea what's going on and how we...

I've been unsuccessful in creating an active e-mail link in a PDF. Links to URLs .... just fine. But I'd like a reader to click on a link (not unlike in Word, for example) to open a new e-mail message window. Is this possible? And, if so ... can you guide me through the steps? Thanks!

An instructor has PPT 2003 slides available on Blackboard (a Course Management System) but they open with the PPT software, allowing students to change the presentation - not a good thing! Blackboard issues aside, I'm wondering if there's a way to save PPT presentations (PDF?) to insure that a...

When creating a new message, or replying to an e-mail message, only the "To" field appears - not the "CC" or "Subject" fields. The message area appears, but do you have any idea how to restore the "CC" and "Subject" fields? Thanks!

Installing Office 2003 removed the little toolbar that floated on top of my programs. This toolbar had buttons for each Office application. Do you know how I can recreate that helpful little thing in Windows XP and Office 2003? Thanks!

I've a client who has a large Word table with first name, last name in one field. She, of course, wants the data sorted by last name. What is the process for splitting the data in those cells so that this sorting can take place. Thanks!

I know this may be "out of class" but I'm sure someone here will know - Microsoft's web page for Mac products doesn't mention Front Page. I've a client asking about it ... can it be that MS has stopped making a web development tool for the Mac? Rosebud

Word 2003 defaults to the Reading Layout whenever I open a document. I can find nothing good about Reading Layout and want to change this default to Print Layout but can't find out how. Any suggestions? Rosebud

I recently upgraded my home PC to Windows XP and now, when I log into MS Exchange Server to retrieve my office e-mail, I can read messages just fine, but when I try to reply or to create a new message - nothing happens. I don't get an error message, I don't get a message window, I don't get...

A client has sent me a Word 2002 file with a mystery page break. There is no indication that there's a page break, or a section break, but when printing (or in print preview) the page breaks! I know it's close to Halloween, but ... a haunted Word doc. The clients thinks the file might have been...

I haven't been able to create a bookmark in an e-mail message. I'd like a reader to be able to click on a "link" at the top of my e-mail message and be taken to a point at the bottom of my e-mail message. Is this possible and, if so, how? TIA, Rosebud

When searching, using Windows Explorer, for files of a certain size (so far, over 250 MB), Windows XP (with the latest service pack) shuts down. I can open it back up again, but every time I try the search it shuts down again. Any ideas? TIA, Rosebud

Win 98 - I booted up in Safe mode ran scandisk successfully, but when I try to run defrag I get an immediate message that it has performed an illegal operation and must be shut down. I rebooted and tried again ... to the same effect. Any thoughts about what might be wrong and how I can fix it...

I know how to set an appointment as "Private" so that others can't see any of the details but will know that I'm not available. However, I would like to hide an appointment from everyone else altogether. I combine my personal & work calendars and nobody at work needs to know about...

Where can I find a list of the CODECS that are shared by Window XP and Mac OS X? TIA Rosebud

I've got a 45 MB PPT XP w/video, 2 audio tracks, graphics... the whole thang! I'm interested in burning it on a CD and playing it back on a Mac PPT OS X. Any suggestions? TIA Rosebud

There isn't a forum for Windows XP but I thought someone might know the answer anyway - to the question: Where can I find a list of the CODECS that are shared by Window XP and Mac OS X? TIA Rosebud

I have Outlook Express 6 at home where my wife and I each have separate identities. The problem is that, recently, mail addressed and sent to me at my address arrives in the inbox but with my wife's name as the account name. Of course, when I reply, the indication is that the reply is coming...

I discovered that Notepad was missing (Win 98) when I tried to look at the source for a web page and got an error message that it couldn't find Notepad. This brings to mind a couple of questions: 1. Realizing that this isn't the Netscape forum, how can I associate the action of viewing a web...