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Hey all, Does anyone know where I can find simple directions of how to set up SNMP/MIB notifications (and which common ones I need) from my CS1000? Any help is greatly appreciated!

I have an 1140e with a PC port that doesn't work. I have tried disabling the port and reenabling it to no avail. I would try swapping out the phone of course, but unfortunately I don't have a spare. So, I'm left with hoping there is a solution other than it being a broken phone. Thoughts...

Hello everyone, Hope everyone's having a good Friday. So here's my deal. One of our network guys forwarded this error to us and said he's received it 825 times. This is the error: Event from NT System Log, Event: ID=7034, Description: The CCMS MAS LinkHandler Port #2 service terminated...

After just spending hours on a previous 6140 issue (which ultimately was an operator error) I now have a new issue with one of my 6140 wireless handsets. The screen is showing 'service unavailable' and I am unable to receive calls on it. However, I am ABLE to MAKE calls. I have...

We have 5 wireless handsets that seem to be working fine otherwise, but they will not ring out loud. They are programmed as SCR DN's and each handset has been configured individually to ring at the hightest volume. Has anyone run into this issue before and/or can anyone suggest a solution...

Hello all, I am trying to use our VoIP trunks to route all calls going to these US numbers: 239-435-xxxx (from our office in the UK - our end user would dial 9-00-1-239-435-xxxx). How do I set up an SPN to allow this? I know what route to send them over but I can't figure out what combination...

Good morning/afternoon everyone. Here's my situation: I have a LDN (DN is 585) with a DID pointed at it and when the DID is called, it rings the attendant phone (i2004) as it should. However, after 6 rings, the EFD will not work (the EFD is forwarding to a MCR DN - 597). The DID goes through...

Hello everyone, My vendor just installed a new PBX for us in Mulhouse France and we are having a problem with a E1 that is giving us repetitive 'bug' messages (DSL001, DSL002, and MISP106). We are dealing with the problem itself but until its fixed, I would like to turn off the bug messages. I...

I need to install a MIRAN III card in our 81c running 25.40. Someone said that I can no longer install a 4 port and that I can only use 8 porters. Is that true? Also, can I use RAN broadcast to give me 30 simultaneous calls per port on an 81c/25.40 and if not, how many sim. calls will each port...

Our Hist file was deleted when someone built the 16th TTY port and after deleting one of the 16, I am trying to rebuild the Hist file but keep running into SCH5592 - History File cannot be configured due to no entry available in the I/O table. I have a traffic file built and have tried outing...

Does anyone know where I can download a copy of SMI workbench please?

Can anyone tell me please whether or not BusinessView Composer can run on the XP platform? We are still running on version 2.0. If so, does anyone know where I can upgrade my software to the latest version? Any and all help is appreciated! Thanks J.R.